Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site.

# ShopMate EPoS Till System

EPoS solutions to enable convenience retailers to flourish

## Sitemaps

- [XML Sitemap](https://shopmate.co.uk/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [DRS and Exchange for Change](https://shopmate.co.uk/exchange-for-change/) - Exchange for Change will affect every business selling soft drinks in the UK. It comes into force throughout the UK by October 2027 – you have some crucial decisions to make.
- [x](https://shopmate.co.uk/x-9/) - Afternoon Tea for Breast Cancer Now
- [x](https://shopmate.co.uk/x-10/) - Afternoon Tea for Breast Cancer Now
- [x](https://shopmate.co.uk/x-8/) - Afternoon Tea for Breast Cancer Now
- [x](https://shopmate.co.uk/x-8/) - Afternoon Tea for Breast Cancer Now
- [Afternoon Tea for Breast Cancer Now](https://shopmate.co.uk/afternoon-tea-for-breast-cancer-now/) - We’re hosting an office afternoon tea in support of Breast Cancer Now. It’s an important cause and one that’s close to our hearts – breast cancer accounts for 15% of cancers in the Uk, with 1 woman diagnosed every 10 minutes.
- [x](https://shopmate.co.uk/x-7/) - Management Portal Has Moved to BackOffice 360
- [x](https://shopmate.co.uk/x-6/) - Management Portal Has Moved to BackOffice 360
- [Management Portal Has Moved to BackOffice 360](https://shopmate.co.uk/management-portal-has-moved-to-backoffice-360/) - The Management Portal has now been replaced by BackOffice 360, our new platform designed to provide a more intuitive and user-friendly experience. BackOffice 360 is available at no additional cost, and you can continue to sign in using your existing login details.
- [x](https://shopmate.co.uk/x-5/) - Four Rounds, One Cause
- [Four Rounds, One Cause](https://shopmate.co.uk/the-shopmate-team-take-on-a-marathon-golf-event-in-support-of-macmillan-cancer-charity/) - Shaun Robson and the ShopMate Team were taking on a challenging golf Marathon in support of Macmillan Cancer Support.
- [x](https://shopmate.co.uk/x-4/) - Proxy Purchasing Pitfalls
- [x](https://shopmate.co.uk/x-3/) - Proxy Purchasing Pitfalls
- [x](https://shopmate.co.uk/x-2/) - Proxy Purchasing Pitfalls
- [x](https://shopmate.co.uk/x/) - Proxy Purchasing Pitfalls
- [Proxy Purchasing Pitfalls](https://shopmate.co.uk/proxy-purchasing-pitfalls/) - Most convenience retailers are familiar with the challenge of preventing underage alcohol sales - but do you and your team know how to spot and prevent Proxy Purchasing?
- [How to Train Your Dragon Boat Crew](https://shopmate.co.uk/how-to-train-your-dragon-boat-crew/) - For you, we would take on a dragon... in the Grocery Aid Booker Dragon Boat Race, for a day of teamwork, fundraising and a little competition.
- [The Heart of the Community](https://shopmate.co.uk/the-heart-of-the-community/) - We visited Indajet and Suki Kandola to present them with an Ipad which they won at the ShopMate stand at the Booker Retail Show 2026. Their store is an excellent example of how a store that is integral to its community can thrive.
- [All in the Same Boat](https://shopmate.co.uk/the-shopmate-team-take-on-dragons-for-grocery-aid/) - The ShopMate 2026 Team take on Dragons in support of Grocery Aid!
- [Recommend ShopMate](https://shopmate.co.uk/recomend-shopmate/) - A simple recommendation brought ShopMate to a new Glasgow store, highlighting the power of trust, support and real results for independent retailers
- [Integrated Payments for ShopMate](https://shopmate.co.uk/integrated-payments-for-shopmate/) - Integrated payments connect your till and card machine to reduce errors, save time and protect profits for independent retailers.
- [From Setup to Success: Shop Local Bellshill](https://shopmate.co.uk/from-setup-to-success-shop-local-bellshill-powered-by-shopmate/) - Discover how SHOP LOCAL Bellshill is growing fast in a competitive convenience market. Nooreen has a strong product mix, competitive pricing, and support from ShopMate.
- [Meet the ShopMate Team at the Booker Trade Shows](https://shopmate.co.uk/meet-the-shopmate-team-at-the-booker-trade-shows/) - We’re looking forward to attending the upcoming Booker Trade Shows and meeting retailers from across the UK. The Booker shows are always a great opportunity to step away from the day to day and look at ways to improve efficiency, visibility and control in store.If you’re reviewing your EPOS, exploring Electronic Shelf Edge Labels, looking
- [ShopMate Is Heading to the National Convenience Show](https://shopmate.co.uk/shopmate-is-heading-to-the-national-convenience-show/) - We’re excited to be exhibiting at the National Convenience Show – and we’d love to see you there. You’ll find us on Stand FF08, perfectly positioned between the Convenience Show and the Forecourt Show. Whether you run a single neighbourhood shop, a busy forecourt, or multiple stores, our team will be on hand to show
- [Why GroceryAid Matters and How You Can Get Involved](https://shopmate.co.uk/why-groceryaid-matters-and-how-you-can-get-involved/) - Every day, millions of people across the UK grocery industry keep the nation moving, yet many face hidden challenges such as financial hardship, emotional pressure, or unexpected life events.
- [Boost Your Sales with ShopMate MediaMaster](https://shopmate.co.uk/boost-your-sales-with-shopmate-mediamaster/) - Running a small convenience store or independent retailer means juggling a million tasks. Stock, pricing, promotions, staff and customers to name a few. What if you could increase basket sales without saying a word. That’s exactly what ShopMate MediaMaster does. In this article, we’ll walk you through what MediaMaster is, how it works, the benefits it offers and why it could be a smart addition to your shop.
- [Snappy Shopper Service](https://shopmate.co.uk/snappy-shopper/) - ShopMate's free integration with Snappy Shopper means you can you can say goodbye to the tedious task of adding items to your Snappy Shopper menu by hand.
- [Langtoft Post Office - Bourne](https://shopmate.co.uk/retailer-profile-langtoft-post-office/) - Find out how Mrs Kaur has adapted her store offering to suit her customer base with the help of ShopMate EPoS system.
- [New Year, New Store. How Retailers Can Declutter, Refresh and Get Ahead in 2026!](https://shopmate.co.uk/new-year-new-store-how-retailers-can-declutter-refresh-and-get-ahead-in-2026/) - The start of a new year is the ideal time for retailers to reset their business. As the rush of Christmas fades into the quieter months of January and February, this is your opportunity to review what’s working, cut what’s not, and set your store up for a more efficient, profitable year. Here’s how to start 2026 strong.
- [ShopMate at the Parfetts Go Local Ball & Product Showcase](https://shopmate.co.uk/shopmate-at-the-parfetts-go-local-ball-product-showcase/) - ShopMate were delighted to be part of the Parfetts Go Local Ball and Product Showcase on Thursday 4th December 2025.
- [Staff Appraisals That Help Strengthen Your Store](https://shopmate.co.uk/staff-appraisals-that-help-strengthen-your-store/) - Running a successful convenience store takes more than full shelves, it takes a motivated, supported team. Learn how are regular, simple staff appraisals boost daily performance.
- [10 Small Changes That Boost Basket Spend](https://shopmate.co.uk/10-small-changes-that-boost-basket-spend/) - Discover how a few simple tweaks to your store layout, displays, and team approach can encourage customers to spend a little more.
- [Transform Your Store: Save 60+ Hours a Month with Digital Shelf Edge Labels](https://shopmate.co.uk/transform-your-store-save-60-hours-a-month-with-digital-shelf-edge-labels/) - Manual price changes are costing your store valuable time and resources. With Digital Shelf Edge Labels, you can save up to 60 hours per month in staff labour, eliminate pricing errors and modernise your store’s operations with one powerful solution.
- [Trends in Convenience Retail: How ShopMate EPOS Helps You Stay Ahead.](https://shopmate.co.uk/trends-in-convenience-retail-how-shopmate-epos-helps-you-stay-ahead/) - The convenience retail industry is rapidly transforming with digital payments, smarter inventory systems, and personalised shopping experiences. ShopMate EPOS empowers retailers to embrace these changes and lead with confidence.
- [Get Your EPOS Ready for the Christmas Rush](https://shopmate.co.uk/get-your-epos-ready-for-the-christmas-rush/) - The Christmas period is a busy but rewarding time for retailers. This article shares tips on how to get the best out of your ShopMate EPOS system, so you can stay on top of the festive rush and make the most of the season.
- [Macmillan Coffee Morning](https://shopmate.co.uk/macmillan-coffee-morning/) - On 25th September, the ShopMate team swapped spreadsheets for scones and tills for teacups, as we come together to host a special Macmillan Coffee Morning.
- [Why setting targets can boost team performance in your store](https://shopmate.co.uk/why-setting-targets-can-boost-team-performance-in-your-store/) - For independent retailers, small improvements like increasing sales or improving service add up. Clear, realistic targets motivate staff by providing focus and a sense of achievement without pressure.
- [Fundraiser for Breast Cancer Now](https://shopmate.co.uk/fundraiser-for-breast-cancer-now/) - The ShopMate team baked up a storm last week, hosting a charity bake sale featuring everything from flapjacks to fairy cakes—all in support of Breast Cancer Now’s Afternoon Tea fundraiser.
- [Snappy Shopper Summit 2025](https://shopmate.co.uk/snappy-shopper-summit-2025/) - ShopMate is excited to be attending the Snappy Shopper Summit 2025 on Tuesday 9th September. This key industry event brings together convenience retailers, suppliers, and tech partners to discuss the future of online grocery and home delivery.
- [United Wholesale Trade Show](https://shopmate.co.uk/united_wholesale_trade_show_2025/) - ShopMate is excited to attend the United Wholesale Trade Show 2025 on Thursday 4th September at Newcastle's Vertu Motors Arena, hosted by UWG.
- [Langtoft Post Office](https://shopmate.co.uk/langtoft-post-office/) - Six years ago, Mrs Kaur took over Langtoft Post Office with a strong community spirit and a focus on local products. Today, that same drive is helping her team embrace the future with the latest ShopMate 360 upgrade and integrated ShopMate Pay.
- [Supporting the people behind the counter](https://shopmate.co.uk/supporting-the-people-behind-the-counter/) - Retail is at the heart of every community – and so are the people behind it. But running a store can be tough. From money worries to health issues or burnout, life doesn’t always go to plan. That’s where GroceryAid comes in.
- [Walking for a Cause](https://shopmate.co.uk/walking-for-a-cause/) - Our very own Operations Manager James Seymour has taken on a challenge that’s not for the faint-hearted – walking 26 miles in just one day to raise money for Macmillan Cancer Support. 
- [ShopMate at Parfest 2025](https://shopmate.co.uk/shopmate-at-parfest-2025/) - Parfest is all about supporting retailers — and that’s what ShopMate is here for too. Whether you're already using ShopMate or just curious about what we offer, it’s a great chance to meet our team, ask questions, and see how we can help your store run smoothly.
- [Here be Dragons](https://shopmate.co.uk/here-be-dragons/) - The sun was (mostly) shining as the ShopMate team swapped EPoS for oars at this year’s Booker Retail Dragonboat Race, held in support of GroceryAid.
- [United Wholesale (Scotland)](https://shopmate.co.uk/united-wholesale-scotland/) - ShopMate is proud to announce a new partnership with United Wholesale Scotland Ltd – the new agreement means that independent retailers who shop at United Wholesale Scotland will have access to their price file and promotions via their ShopMate till.
- [Burns Celebration Lunch](https://shopmate.co.uk/burns-celebration-lunch/) - We celebrated Burns night with a working lunch of haggis, neeps and tatties.
- [Valentines Lunch](https://shopmate.co.uk/valentines-lunch/) - See photos from our staff Valentines themed lunch
- [Vape Recycling Regulations](https://shopmate.co.uk/vape-recycling-regulations/) - UK retailers need to know about the new regulations concerning vape recycling.
- [Booker Show Prize Draw](https://shopmate.co.uk/booker-show-prize-draw/) - Your final opportunity to enter our Booker Retail Show Prize Draw.
- [Joe's Great Yarmouth](https://shopmate.co.uk/joes-great-yarmouth/) - Sandy and Rachel have saved money on advertising by installing an outward facing MediaMaster XL screen to attract new customers.
- [Market Garden](https://shopmate.co.uk/market-garden/) - Our iPad prize draw was awarded to Samuel Sood of The Market Garden in Nottinghamshire.
- [Support for Convenience Stores](https://shopmate.co.uk/support-for-convenience-stores/) - There are loads of groups who aim to help retailers and small business owners navigate their way through business challenges – but who are they, what help do they offer and how do you contact them?
- [ShopMate Home Screen Update](https://shopmate.co.uk/shopmate-home-screen-update/) - ShopMate is developed right here in the UK. Our team of developers look after our software in all stages – keeping the software running for you on your various hardware configurations. Recently they have been working on a new Home Screen layout.
- [Retailer Profile - Seaborn Stores](https://shopmate.co.uk/retailer-profile-seaborn-stores/) - We discuss refits, family and community with Kelly Allen from Seaborn Stores in Morecambe Lancashire
- [The benefit of MediaMaster Branded Ads](https://shopmate.co.uk/the-benefit-of-mediamaster-branded-ads/) - We monitored sales of the new McVitie's White Chocolate digestives in convenience stores with and without MediaMaster Screens.
- [Getting the best EPoS performance](https://shopmate.co.uk/getting-the-best-epos-performance/) - How to get the best performance and most up to date features on your ShopMate EPoS
- [Mercury Business Awards](https://shopmate.co.uk/mercury-business-awards/) - We’re really proud to announce that Retail Data Partnership has been shortlisted for not one but two business awards in the Mercury Business Awards!
- [ShopMate Environmental Initiatives](https://shopmate.co.uk/shopmate-environmental-initiatives/) - We’re very keen to reduce the environmental impact of our business. We have made several changes to the way we run our business.
- [Breast Cancer Now Fundraiser](https://shopmate.co.uk/breast-cancer-now-fundraiser/) - We hosted an Afternoon Tea to raise money for Breast Cancer Now.
- [Good Cheer Cellars](https://shopmate.co.uk/good-cheer-cellars/) - Good Cheer Cellars were the lucky winners of our iPad prize draw from Parfest ‘24. We met with owners Leckbir and Jaz and their son Ruban, who was most enthusiastic – it has yet to be decided who gets to keep the iPad!
- [Behind the Scenes](https://shopmate.co.uk/behind-the-scenes/) - We took a trip to PVS Media in Grantham to make a short film for the Stamford Mercury Business Awards.
- [Minimum Unit Pricing Update](https://shopmate.co.uk/minimum-unit-pricing-update/) - The Scottish Government has recently updated its Minimum Unit Pricing (MUP) regulations on alcohol, which impacts all businesses selling alcoholic drinks.
- [Free HD Advertising Screens](https://shopmate.co.uk/free-hd-advertising-screens/) - Stores can get their own media screen for free from Hi Street Digital if they meet certain criteria.
- [ShopMate Partners with SoluM](https://shopmate.co.uk/shopmate-partners-with-solum/) - We are pleased to announce a new partnership with SOLUM, a global leader in electronic shelf edge label (ESL) technology. This collaboration will bring cutting-edge ESL systems to independent retailers across the UK, making shelf edge pricing quicker, easier, and more accurate than ever.
- [Disposable Vape Ban](https://shopmate.co.uk/disposable-vape-ban/) - The UK government has announced a plan to ban disposable vapes starting on 1 June 2025 - With the ban taking effect in less than a year, what do store owners need to do now?
- [Attract more customers](https://shopmate.co.uk/attract-more-customers/) - ShopMate interviewed Alison Pike , a specialist in social media for small businesses, who shared some easy first steps with us that you can implement in 15 minutes.
- [ShopMate addresses Scottish Parliament](https://shopmate.co.uk/shopmate-addresses-scottish-parliament/) - Brian Eagle-Brown addressed representatives of the Scottish Parliament at an event hosted by The SGF regarding the impact of rising National Insurance Contributions and the increasing cost of employment.
- [New ShopMate 360](https://shopmate.co.uk/new-shopmate-360/) - ShopMate is proud to introduce ShopMate 360, a streamlined and affordable EPoS system designed for retailers who need a straightforward way to manage store operations without unnecessary complexity.
- [Lakeside Stores in Redditch](https://shopmate.co.uk/lakeside-stores-in-redditch/) - Discover how this community-focused store is using smart tech, strong teamwork and a genuine connection with customers to stand out from the crowd. Redditch store thriving with a strong team, smart tech and personal touch.
- [Free Top Sellers Report](https://shopmate.co.uk/free-top-sellers-report/) - Running a convenience store means constantly juggling stock levels, customer demand, and shelf space. Figuring out which products to keep on your shelves can sometimes feel like a guessing game.
- [Making Payments Simple](https://shopmate.co.uk/making-payments-simple/) - We created ShopMate Pay, a payment solution built specifically for independent retailers who want a seamless, reliable, and affordable way to handle transactions.
- [Make more of your Loyalty Scheme](https://shopmate.co.uk/make-more-of-your-loyalty-scheme/) - If you already run a loyalty program in your store, you’re one step ahead of many. Loyalty schemes are a proven way to increase return visits, boost basket size, and help your store stand out against bigger chains. But are you getting the most from it?
- [Choosing EPoS](https://shopmate.co.uk/choosing-epos/) - Choosing the right EPOS can feel a bit like choosing a new boiler: important, potentially expensive and hard to compare from the outside. Here's what to look for when choosing EPoS and what you can ignore.
- [Are your prices up to date?](https://shopmate.co.uk/are-your-prices-up-to-date/) - Could your store be missing out on sales because your prices aren't up to date and customers don't know what to expect at the checkout? Could you be running the risk of a fine for not displaying accurate pricing? We find easy solutions to this pressing issue.
- [How does your garden grow?](https://shopmate.co.uk/how-does-your-garden-grow/) - As the shelves emptied of fresh produce at the start of the Covid19 lockdown, creative shoppers decided to grow their own at home. Thwarted by the lockdown closure of garden centres, shoppers turned to convenience stores to find the gardening supplies they needed.
- [Local Stores and Sunday Trading](https://shopmate.co.uk/local-stores-and-sunday-trading/) - The government is proposing to make changes to the Sunday trading law but we are concerned that this will mean yet another challenge for our small, independent stores.
- [Are we facing a second wave of panic buying?](https://shopmate.co.uk/are-we-facing-a-second-wave-of-panic-buying/) - The mainstream media is reporting, just as with the virus, that grocery shopping likely to see a second peak with wary shoppers reluctant to be caught out a second time without household essentials. What can we learn from the last peak?
- [Positivity From the Carrier Bag Charge.](https://shopmate.co.uk/positivity-from-the-carrier-bag-charge/) - The government, following consultation, has decided that in January 2021, the carrier bag charge will increase from 5p to 10p and will apply across all retail. Now it applies to convenience stores, how should you make the most of the change in your store?
- [Change a Carrier Bag Charge from April 2021](https://shopmate.co.uk/change-a-carrier-bag-charge-from-april-2021/) - Single-use carrier bags have been chargeable by large retailers since 5th October 2015. Most convenience stores have been exempt from the charge because so far it has only applied to large companies with over 250 employees. Next year, from April 2021, the rule will apply to all retailers in England. In Scotland, Wales and Northern Ireland, retailers of all sizes already make a 5p charge for plastic bags. The BBC claims that the charge has reduced the number of single-use bags used in England by 80% from 7.6 billion bags in 2014.
- [Welsh Firebreak Lockdown and Essential Shopping](https://shopmate.co.uk/welsh-firebreak-lockdown-and-essential-shopping/) - The Welsh government has ordered a national “firebreak” lockdown for a two-week period to slow the spread of the coronavirus Covid19. As of 23 October, there are restrictions on which products may be sold in Welsh stores, what does this mean for convenience retailers?
- [Vape Sales Opportunity Lockdown 2](https://shopmate.co.uk/vape-sales-opportunity-lockdown-2/) - There are more general and convenience stores selling vape products than ever before and periods of lockdown clearly increase the numbers of customers who visit convenience stores for their vape. Sales figures suggest that once shoppers have found a convenient place to buy their preferred vape product that many return.
- [How to Optimise for the Last-minute Christmas Shoppers](https://shopmate.co.uk/how-to-optimise-for-the-last-minute-christmas-shoppers/) - Last Christmas, in the final three shopping days before Christmas, these items were the bestsellers.
- [Hogmanay or hogs-wash-out](https://shopmate.co.uk/hogmanay-or-hogs-wash-out/) - Based on last year's sales, which items can retailers expect will be the bestsellers this New Year?
- [Looking back and moving forwards.](https://shopmate.co.uk/looking-back-and-moving-forwards/) - 2020. The year of lockdowns. A year of hard work and last-minute adjustments, masks, sanitisers, screens and deep cleans. Panic buys, lockdowns and tiers all round.
- [Be Mine, Valentine!](https://shopmate.co.uk/be-mine-valentine/) - How to win sales this Valentines, - we look at what sold this time last year in convenience stores across the UK
- [Store Focus for Mothers Day](https://shopmate.co.uk/store-focus-for-mothers-day/) - Mothers are always deserving of our time and attention, particularly on Mother's Day, which this year falls on Sunday 14th March. Last year the lockdown began on 23rd March, the day after Mother's Day. This year there will surely be people finding alternative ways to celebrate their Mum and this is where a well thought out store display can really make a difference.
- [What can Social Media do for the Independent Store Owner?](https://shopmate.co.uk/what-can-social-media-do-for-the-independent-store-owner/) - You’ve got a Facebook page – a few random followers, a good photo of the outside of the store but now what? How can you get your Facebook page working for you without spending all week working on it?
- [St Patricks Day 2021](https://shopmate.co.uk/st-patricks-day-2021/) - It’s not going to be the biggest event of the year, because this year, as with so many other celebrations, St Patrick's Day is to be held under lockdown conditions. BUT, if St Patrick’s day has even half the impact on Guinness sales that it had last year – it’s worth getting in a few cases before the 17th of March!
- [How to schedule your Social Media and what to post.](https://shopmate.co.uk/test-10/) - We are always innovating to ensure our systems are efficient and reliable. These recent developments show we take pride in ensuring our innovation has real meaning for the stores we serve.
- [Who Convenience Stores should follow on Social Media](https://shopmate.co.uk/test-9/) - We are always innovating to ensure our systems are efficient and reliable. These recent developments show we take pride in ensuring our innovation has real meaning for the stores we serve.
- [A Tale of Two Lockdowns](https://shopmate.co.uk/test-5/) - It was the best of times, it was the worst of times, it was the age of sanitiser, it was the age of masks, it was the epoch of staying home, it was the epoch of incredulity. It was Covid19 in 2020 and 2021 and we compare the two.
- [The Burning Issue](https://shopmate.co.uk/test-3/) - Hot topic: New regulations on ready to burn fuel sold in convenience stores come into force from 1st May.
- [Chocolate Orange Boom](https://shopmate.co.uk/test-2/) - We have recently developed a particular affinity with chocolate orange confectionary, there has been something of a “Chocolate Orange Boom.” This year to date the ‘chocolate orange’ market is worth £990k. The majority is made up of Confectionery but other categories are taking advantage of this trend.
- [Summer Madness](https://shopmate.co.uk/test-1/) - The Summer months are cautiously approaching -whilst Summer 2020 was spent at home, 2021 feels like it might be spent outside – this time with friends and family.
- [The First Raj Aggarwal Award](https://shopmate.co.uk/the-first-raj-aggarwal-award/) - Jules Convenience is the first store to be awarded the Raj Aggarwal Award for community service.
- [Commercial Innovations to Help Stores](https://shopmate.co.uk/commercial-innovations-to-help-stores/) - We are always innovating to ensure our systems are efficient and reliable. These recent developments show we take pride in ensuring our innovation has real meaning for the stores we serve.
- [Analysis of the Euro Effect](https://shopmate.co.uk/analysis-of-the-euro-effect/) - The excitement of the Euros has dissipated for football fans but at the end of the day, it’s all about the results… till results! Did UK convenience stores stick it in the netted shopping bag?
- [Shelf Shortages and the Pingdemic](https://shopmate.co.uk/retailers-react-shelf-shortages-and-the-pingdemic/) - Our survey amongst the Independent convenience store community across the UK last week has shown that they are being seriously impacted by the so-called 'pingdemic'.
- [Natasha's Law comes into effect](https://shopmate.co.uk/natashas-law-comes-into-effect/) - Do you prepare food to be sold in your store such as food-to-go, pre-packed sandwiches, packaged cakes or biscuits? If so this Law change may apply to you.
- [Rise in VAT on hot and cold food](https://shopmate.co.uk/rise-in-vat-on-hot-and-cold-food/) - From 1 October 2021 the VAT rate on hot and cold products prepared on site are due to increase to 12.5% until to 31 March 2022
- [Halloween in C-Stores](https://shopmate.co.uk/halloween-in-c-stores/) - We look at how Halloween confectionery and other themed items perform in UK convenience stores.
- [Yo Ho Ho and a bottle (or two) of Rum](https://shopmate.co.uk/yo-ho-ho-and-a-bottle-or-two-of-rum/) - It seems that consumers are turning towards rum as their interest in gin wanes. Rum's share of total spirit turnover in c-stores has increased over the last 3 years. Vodka and whisky remain number 1 & 2 in the rankings, but rum has moved from 5th to 3rd position.
- [The Rise of Premium Wines](https://shopmate.co.uk/the-rise-of-premium-wines/) - There is a subtle change occurring in the alcohol aisle – customers are selecting a better quality of wine. Premium wine, as a share of unit sales of total wine, has increased over the last 2 years.
- [November was a merry month – will December keep up?](https://shopmate.co.uk/november-was-a-merry-month-will-december-keep-up/) - 21 months on from the start of the pandemic, C-stores are not only still ahead of pre-pandemic performance, but year-on-year figures are also positive.
- [Is “Dry January” a damp squib?](https://shopmate.co.uk/is-dry-january-a-damp-squib/) - Many of us will be taking up new gym memberships, beginning a new vegan diet, drinking more water, cutting out sugar, detoxing, running daily and quitting smoking or drinking… We’ve heard it all before – but do the sales figures suggest we listen to the health gurus? Does Dry January really exist?
- [Burns Night 2022](https://shopmate.co.uk/burns-night-2022/) - It’s that time again, when men clad in kilts and sporrans declare their love of all things Scottish – in verse - to celebrate the birth of poet Robert Burns! But what does it look like in Convenience?
- [Ready for a Cracking Easter?](https://shopmate.co.uk/ready-for-a-cracking-easter/) - No eggscuses, here's how to ensure your local store has an eggcellent Easter in 2022. We look at what really sells.
- [Is Rum the new Gin?](https://shopmate.co.uk/gin-analysis/) - Is the popularity of gin beginning to wane and what are people buying instead? How should your convenience store adjust your offering to ensure you don't lose out on sales?
- [Bring the "Luck of the Irish" to your Store](https://shopmate.co.uk/bring-the-luck-of-the-irish-to-your-store/) - Ensure there is a pot of gold at the bottom of your rainbow by adjusting your merchandising for optimal Guinness sales this St Patricks Day, March 17th 2022
- [Thank you for visiting us at The Booker Retail Trade Show!](https://shopmate.co.uk/thank-you-for-visiting-us-at-the-booker-retail-trade-show/) - That's Booker's Retail Trade show at Sandown done, we're grateful for all who came to visit us!
- [Vodka Sales During the Ukraine Conflict](https://shopmate.co.uk/vodka-sales-during-the-ukraine-conflict/) - There is talk in the media of consumers worldwide boycotting Russian brands following Russia’s invasion of Ukraine. Vodka is an obvious target given its frequent association with Russia. We took a look at the evidence – what has happened to sales of Vodka in convenience stores?
- [Shrinkflation - What confectionery manufacturers do to reduce costs](https://shopmate.co.uk/shrinkflation-what-confectionery-manufacturers-do-to-reduce-costs/) - Many of us have seen the headlines about the rising cost of living. To avoid increasing prices, manufacturers reduce the pack size, and keep the price the same - ‘shrinkflation’.
- [Alpesh Patel - Supersave](https://shopmate.co.uk/retailer-profile-alpesh-patel-supersave-reading/) - See how Alpesh Patel, president of the Reading division of NRFN, has made his stores a success in the suburbs of Reading.
- [Ready to Drink. Ready for Summer?](https://shopmate.co.uk/ready-to-drink-ready-for-summer/) - Ready to drink sales are growing is your convenience store ready to stock the best selling RTD lines this summer?
- [Rising Temperatures mean Rising Sales](https://shopmate.co.uk/rising-temperatures-means-rising-sales/) - Be ready for the hot weather when it finally comes! Making the right lines available and easy for all your customers to find, is the key to ensuring a successful summer season.
- [Rules in Advertising - Regulation](https://shopmate.co.uk/rules-in-advertising-regulation/) - Some products are prohibited from advertisements and some products or methods of marketing are closely regulated - we did the research so you know what's what when marketing your store.
- [Rules in Advertising](https://shopmate.co.uk/rules-in-advertising/) - If you're producing advertorial content for your convenience store, what rules do you need to be aware of? We did the research for you.
- [Ice Cream - Which is your bestsellers?](https://shopmate.co.uk/ice-cream-which-lines-are-your-bestsellers/) - One of the biggest treats of the summer is Ice Cream! To make the most of the sunshine in your store, make sure you have the right brands in stock and on display!
- [Is the Forecast all Sunshine?](https://shopmate.co.uk/is-the-forecast-sunshine/) - Whether it is for a fun, family afternoon in the garden with a paddling pool or a jet setting holiday abroad, we all need to stock up on sun care products.
- [RDP becomes solar powered](https://shopmate.co.uk/rdp-becomes-solar-powered/) - RDP further boosts its green credentials by powering its main offices with renewable solar power
- [Late Stop Bangor](https://shopmate.co.uk/retailer-profile-late-stop-bangor/) - Late Stop in Bangor is an Independent 24-hour store supplying the visitors, residents and students in the city for the past 40 years. To stay competitive, the team have set up a successful home delivery service in the local area.
- [Low & No Alcohol Products](https://shopmate.co.uk/low-no-alcohol-products/) - Low and No alcohol products are seen more frequently in stores– they appeal to drivers, people on weight loss diets, the health conscious and those who are pregnant or allergic, as well as to people who simply wish to moderate their drinking.
- [Alternative Milk](https://shopmate.co.uk/alternative-milk/) - There is a proliferation of new milk alternatives on the market – made from coconut, almonds, oats, soy, rice, hemp and cashew or even potato, pea or hazelnut! In the UK, approximately one-quarter of adults now drink some non-dairy milks some of the time. We look at the sales of all lines of alternative milk across the country to see which lines are already popular and where they sell the best.
- [Cost of Living Crisis - Brand Switching](https://shopmate.co.uk/cost-of-living-crisis-brand-switching/) - We all face significant increases in the cost of living. This means many consumers are finding new ways to save money – sometimes through brand-switching. We looked at own-brand products to see if there had been a rise in sales versus branded products.
- [Bilsborrow Post Office](https://shopmate.co.uk/retailer-profile-bilsborrow-post-office/) - Experienced retailers, David and Sharon Rimmer, have built their successful business around superior customer service. They have run the Post Office at Bilsborrow, Preston, for the last 18 years.
- [Shopper Behaviour - Increased Cost of Living](https://shopmate.co.uk/increased-cost-of-living-shopper-behaviour/) - Does your store stocking and replenishment and restocking plan take into account changing shopper behaviour? The increased cost of living is hitting home. In September shoppers began to modify their selection of branded products in all areas.
- [Winter Remedies](https://shopmate.co.uk/winter-remedies/) - Winter remedy sales are strongest between September and February but which lines sell best? We look at the remedies on the shelves at Convenience stores in the UK.
- [Winter Ice Cream Wonderland](https://shopmate.co.uk/winter-ice-cream-wonderland/) - You’re probably more likely to be thinking about removing ice from the pathways around your store than about ice cream sales by the time November arrives – but get your skates on and you could be looking at better than expected winter ice cream sales this year!
- [Versatile Vodka](https://shopmate.co.uk/versatile-vodka/) - Are you seeing the switch from Gin to Vodka in your store? There are signs that suggest the gin craze is finally declining and that drinkers are looking towards other tipples to mix their cocktails.
- [Retailers React to Energy Prices](https://shopmate.co.uk/retailers-react-to-energy-prices/) - It’s no surprise that small businesses are facing difficult times because of the rising price of energy. We asked convenience retailers how the government response to the increased cost was helping them in the short term and how they viewed the longer-term consequences.
- [Congratulations to the winners of the Go Local Awards!](https://shopmate.co.uk/congratulations-to-the-winners-of-the-golocal-awards/) - We believe that our customers are some of the best examples of independent retailers in the industry. Those customers who took home silverware at the GoLocal Awards are proof of that.
- [Christmas Mince Pies](https://shopmate.co.uk/christmas-mince-pies/) - ‘Tis the season for a Mince Pie and the peak is still to come. Mince pies are one of the staples of the UK Christmas. We eat around 800 million of them each year. Are you appropriately stocked?
- [Seasonal Clearance](https://shopmate.co.uk/retailers-react-seasonal-clearance/) - When Christmas has been and gone, stores need to deal with any leftover seasonal stock as quickly as possible so that they can restock their shelves with faster selling stock for the New Year. We asked our customers to let us know how they deal with seasonal stock.
- [Low and No Alcohol at Christmas](https://shopmate.co.uk/low-and-no-alcohol-at-christmas/) - We have seen in previous articles the rise in popularity of alcohol alternatives, but how are they performing in Convenience stores at Christmas?
- [Alcohol Sales Dipped in December 2022](https://shopmate.co.uk/alcohol-sales-dipped-in-december-2022/) - How did alcohol sales in December 2022 compare with the year before? At first glance, not so well, but when you break down the detail, there are some grounds for optimism, and some indicators about how to change your alcohol range as we enter 2023.
- [Sports and Energy Drinks](https://shopmate.co.uk/sports-and-energy-drinks/) - Does your store stock Prime? In 2022 Prime drinks, Hydrate and Energy, were launched by social media influencers and boxing rivals KSI and Logan Paul. They’re not readily available in the UK except at some branches of Asda and Aldi, but some convenience stores have managed to obtain stock.
- [Manage your stock more effectively](https://shopmate.co.uk/manage-your-stock-more-effectively/) - Do you manage your stock manually rather than use your ShopMate EPoS system? If so you’re not alone but we believe there is a better way...
- [Disposable Vapes.](https://shopmate.co.uk/disposable-vapes/) - Disposable vapes are dominating the alternative smoking market - they're popular with customers - but is the environmental impact going to see them banned in Scotland?
- [Elfbar 600](https://shopmate.co.uk/elfbar-600/) - In the past 12 months Elfbars have become a best seller amongst the disposable brands of vapes in convenience stores. 73.5% of disposable vape bars sold are Elfbars. What's all the fuss about?
- [Deposit Return Scheme – Scotland](https://shopmate.co.uk/deposit-return-scheme-scotland/) - On 16th August 2023, Scotland’s Deposit Return Scheme goes live but is the scheme ready yet? Retailers are complaining that they haven’t had enough information, and there are still too many questions that need answers.
- [Using the ShopMate Memor](https://shopmate.co.uk/using-the-shopmate-memor/) - Keeping your stock file up to date adds many benefits for the busy retailer. Key to keeping your stock file up to date is an initial stocktake and the ability to make regular checks. Find out about the easiest way to stay on track.
- [Are Soft Drinks Really Seasonal?](https://shopmate.co.uk/are-soft-drinks-really-seasonal/) - How do you merchandise your soft drinks? Do you know which lines have the biggest swing in sales from winter to summer? We’ve looked a bit deeper to see which sub category sales change the most between the seasons.
- [Golf Marathon Fundraiser](https://shopmate.co.uk/golf-marathon-fundraiser/) - Putt your hands together for the RDP Golf Marathon Team who are taking on 72 holes – and walking at least 26 miles in one day to raise money for Prostate Cancer UK.
- [Snappy Shopper integrates with ShopMate](https://shopmate.co.uk/snappy-shopper-integrates-with-shopmate/) - ShopMate has teamed up with Snappy Shopper so you can offer your customers deliveries via the fastest growing home delivery app.
- [Gold Rush!](https://shopmate.co.uk/gold-rush/) - Are you prospecting for gold? If not, you may be missing a golden opportunity to ride the caramel chocolate wave!
- [Introducing Self Serve](https://shopmate.co.uk/introducing-self-serve/) - Whether you’ve been standing in a queue wondering if the person in front could count their small change any slower or if you’re behind the till trying to serve everyone at once – we’ve all wished there was a quicker way.
- [Golf Marathon - Total Funds Raised](https://shopmate.co.uk/golf-marathon-total-funds-raised/) - We're so proud of our Golfing Marathon Team and the great amount of money they raised for Prostate Cancer UK
- [Electronic Shelf Labels](https://shopmate.co.uk/e-sel/) - Have you ever walked past a display of products because you weren’t sure how much it would cost but you weren’t invested enough to actually speak to an attendant?
- [American Candy](https://shopmate.co.uk/american-candy/) - The popularity of American candy in the UK has increased over the years, and it's now relatively easy to find a wide variety of American sweets and treats in many British stores. Is your store missing out on potential sales?
- [The Rising Popularity of Protein Bars](https://shopmate.co.uk/the-rising-popularity-of-protein-bars/) - A health-conscious trend or meal on the go? Either way, are you stocking these high growth, high selling products?
- [Is MediaMaster Right for Your Store?](https://shopmate.co.uk/is-mediamaster-right-for-your-store/) - Technology continues to change the way convenience stores operate. Media screens have been around for years now, but interest in Retail Media has increased dramatically in recent months. ShopMate’s MediaMaster installation base is now more than 1,250 stores with well over 2,000 lives screens.
- [Do you get support with your EPoS?](https://shopmate.co.uk/do-you-get-support-with-your-epos/) - Selecting a reliable and comprehensive till system is really important to your store – but it isn’t all you need to consider when making your EPoS selection. What happens if you’re not sure how to do something – or, if it stops connecting? Where do you turn? EPoS support is not the same with all companies - how does yours measure up?
- [World's Biggest Coffee Morning](https://shopmate.co.uk/worlds-biggest-coffee-morning/) - We were delighted to get behind the World’s Biggest Coffee Morning campaign and our team clearly excel when it comes to baking!
- [Cash versus Card](https://shopmate.co.uk/cash-versus-card/) - How do you handle Cash and Card payments? We look at the payment choices that customers make for each category.
- [Women in Convenience](https://shopmate.co.uk/women-in-convenience/) - We were pleased to attend the Women in Convenience conference organised by Newtrade Media.
- [Black Friday Offers](https://shopmate.co.uk/black-friday-offers/) - At ShopMate we’re confident that our products are priced fairly to provide excellent value for money. But this Black Friday... we've decided to make a special offer you can't resist!!
- [Halloween Lunch](https://shopmate.co.uk/halloween-lunch/) - Today Zivile made a spooky Halloween lunch - and just look who came to eat it!!
- [We partnered with Suresite](https://shopmate.co.uk/shopmate-partners-with-suresite/) - Leading forecourt retail specialist Suresite Group has teamed up with ShopMate to bring integrated fuel card and payment processing to forecourts and convenience stores across the UK.
- [Budgens Riverside, Wooler](https://shopmate.co.uk/new-store-profile-budgens-riverside-wooler/) - Local businessman Graeme Wilson spotted an opportunity... he opened a new convenience store in Wooler, despite no previous retail experience. Read about the project here from start to finish.
- [Movember Men](https://shopmate.co.uk/movember-men/) - To show their support for the Movember men’s charity, our boys have selflessly removed their beards and have spent the entire month of November replacing them with some impressive moustaches.
- [Christmas Party](https://shopmate.co.uk/christmas-party/) - Last week we celebrated Christmas with our teams by hosting a staff party in our very own recreation room in Essendine.
- [New Year Tasks](https://shopmate.co.uk/christmas-tasks/) - Seasonal stock sells well before Christmas – but as soon as the big day is finished, you’ll be left with items to reduce – Save yourself time by printing reduced labels using the Zebra portable printer as you walk around the store .
- [Budgens Riverside at Wooler](https://shopmate.co.uk/store-opening-budgens-riverside-at-wooler/) - Can anyone open a successful convenience store without any retail experience? Local business partners did just that in Wooler, Northumberland. Find out more.
- [Disposable Vapes](https://shopmate.co.uk/ban-on-disposable-vapes/) - Just weeks after the government initiative for recycling of disposable vapes comes a new government announcement on a disposable vape ban.
- [Enhancing Retail Efficiency](https://shopmate.co.uk/enhancing-retail-efficiency/) - In the ever-evolving landscape of convenience stores, two innovative services, MediaMaster and Self-Serve Tills, have emerged as tools to enhance customer experience, improve sales and streamline operations.
- [MediaMaster Promotions](https://shopmate.co.uk/mediamaster-promotions/) - ShopMate’s MediaMaster service offers much more than just engaging customer-facing advertising.
- [Award Winners!](https://shopmate.co.uk/award-winners/) - We are delighted to announce that we have won the Large Business category award from the Stamford Mercury Business Awards.
- [1 Stop Convenience Derby](https://shopmate.co.uk/1-stop-convenience-derby/) - Sales are on the increase at 1 Stop Chaddesden - Jey shares his expert tips on how to increase sales in your convenience store.
- [Top Seller Report](https://shopmate.co.uk/top-seller-report/) - We are offering access to our Category Top Seller Report for free to help you make smarter range decisions
- [Belle Vue GoLocal](https://shopmate.co.uk/retailer-profile-belle-vue-golocal/)
- [Our new home!](https://shopmate.co.uk/were-in-our-new-home/)
- [MUP Update](https://shopmate.co.uk/mup-update-initial-fears-failed-to-materialise/)
- [MUP: Compliance support with ShopMate](https://shopmate.co.uk/minimum-unit-pricing-compliance-support-with-shopmate-2/)
- [Integration with epay](https://shopmate.co.uk/trdp-launches-integration-with-epay/) - 'The range of products, services and revenue potential that epay are able to deliver to our customers is a really exciting opportunity. epay continue to drive their offering forward to deliver value to our joint customers and their consumer base' – Brian Eagle Brown - RDP General Manager
- [Use data to improve your store](https://shopmate.co.uk/how-gurkaval-athwal-is-using-data-to-improve-his-store/)
- [RDP says goodbye to David Smith](https://shopmate.co.uk/trdp-says-goodbye-to-general-manager-david-smith/) - As General Manager David Smith begins his retirement, we look back at the impact he has made on The Retail Data Partnership.
- [Got EPoS? Use your reports](https://shopmate.co.uk/got-epos-heres-why-you-should-be-using-your-reports/)
- [£400 additional weekly profit](https://shopmate.co.uk/how-this-retailer-achieved-400-additional-weekly-easter-egg-profit/)
- [Sugary Products](https://shopmate.co.uk/sugary-products-time-to-rethink-promotions/)
- [The Dale Stores, Birstwith](https://shopmate.co.uk/food-to-go-retailer-profile-the-dale-stores-birstwith/) - The Dale Stores in Birstwith is a great example of a Food to Go retailer and we visited Matt, Andrea and their team to find out more about their success.
- [Abington General Store](https://shopmate.co.uk/retailer-profile-abington-general-store/) - MUP has made very little difference. The only change so far is a downturn in cider sales.
- [Collyweston Community Shop](https://shopmate.co.uk/retailer-profile-collyweston-community-shop/)
- [Surcharge Ban on All Card Payments](https://shopmate.co.uk/retailers-react-surcharge-ban-on-all-card-payments/)
- [The Illicit Tobacco Trade](https://shopmate.co.uk/retailers-react-the-illicit-tobacco-trade/)
- [Mosterton's and Local Loyalty](https://shopmate.co.uk/retailer-profile-mostertons-and-local-loyalty/) - In September 2015, Caroline Cunningham took ownership of Mosterton Village Shop which is situated in the quaint village of Mosterton, Devon.
- [Wholesale Turbulence](https://shopmate.co.uk/retailers-react-wholesale-turbulence/)
- [Zeenat Supermarket](https://shopmate.co.uk/retailer-profile-zeenat-supermarket/)
- [Surcharge Ban](https://shopmate.co.uk/retailers-react-surcharge-ban/) - Almost a year on, the UK and pan-European Surcharge Ban is still affecting British Retailers. The ban prevents card charges for payments through credit or debit cards
- [Covid-19 differences in shopping locale](https://shopmate.co.uk/covid-19-differences-in-shopping-locale/) - We all know that Covid-19 has driven huge changes in our shopping habits for groceries but where have the changes been more or less significant? Our data spans the whole of the independent C-store sector around the UK, in city centres, residential and rural areas. We’ve looked at each of these different store locations to see whether this has an impact on our shopping habits.
- [Flour Shortages](https://shopmate.co.uk/flour-shortages/) - Convenience retailers and shoppers are being creative in finding solutions to the flour shortage caused by the virus lockdown.
- [The COVID-19 Effect](https://shopmate.co.uk/the-covid-19-effect/) - With the UK in lockdown due to the government’s attempt to keep Covid19 infections low, and people restricted to their homes for all but essential journeys, what do the changes in the way we’re living mean for the independent retailer?
- [Creative Idea for Halloween Confectionery](https://shopmate.co.uk/creative-idea-for-halloween-confectionery/) - Halloween is different in 2020. Parents are uncertain whether to dress the house up for Halloween and welcome the Trick or Treaters or whether they should keep their little critters home. Retailers can help encourage safe behaviours and raise sales of confectionery.
- [Christmas Bestsellers to Promote in Your Store](https://shopmate.co.uk/christmas-bestsellers-to-promote-in-your-store/) - This year, we’re entering December under the strangest conditions - what can stores do to optimise for the best Christmas Sales?
- [The Sugar Tax April 2018](https://shopmate.co.uk/the-sugar-tax-april-2018/)
- [Which Halloween Confectionery Sells Best?](https://shopmate.co.uk/which-halloween-confectionery-sells-best/) - During the run-up to All Hallow’s Eve – special lines of sweets, chocolate, and crisps hit the shelves boasting of special flavours, packaging, and deals. With such a wide array of produce available, it’s hard to know which spooky-themed specials are the best sellers.
- [UK convenience sector remains resilient - August performance highlights](https://shopmate.co.uk/uk-convenience-sector-remains-resilient-august-performance-highlights/) - There was a positive mood at the Association of Convenience Stores (ACS) launch of The Local Shop Report 2019 earlier this month. The report records an increase in convenience outlet numbers. At the same time, TRDP are pleased to report improved year-on-year figures from our estate of independent standalone stores.
- [Tobacco trends since EU TPD 2](https://shopmate.co.uk/tobacco-trends-since-eu-tpd-2/)
- [Surcharge Ban - Retailer Insights](https://shopmate.co.uk/surcharge-ban-retailer-insights/)
- [Tobacco remains a major revenue driver for independent c-stores](https://shopmate.co.uk/tobacco-remains-a-major-revenue-driver-for-independent-c-stores/)
- [Category Mix in C-stores has been Changing](https://shopmate.co.uk/category-mix-in-c-stores-has-been-changing/) - Tobacco used to be the number one footfall driver in most of the convenience stores, especially CTNs and standalone rural shops that provided communities with almost everything they needed to run their daily lives.
- [Tobacco & Vaping - Regulatory impacts since May 2017](https://shopmate.co.uk/tobacco-vaping-regulatory-impacts-since-may-2017/)
- [What to expect from new soft drink product launches?](https://shopmate.co.uk/what-to-expect-from-new-soft-drink-product-launches/)
- [Retail Data Partnership Gains Microsoft Power BI Access](https://shopmate.co.uk/retail-data-partnership-gains-microsoft-power-bi-access/)
- [Scottish Government To Restrict Promotions Of HFSS Products](https://shopmate.co.uk/scottish-government-to-restrict-promotions-of-hfss-products/) - Nicola Sturgeon has announced the Scottish Government’s legislative programme for next year. Plans include passing legislation to restrict displays and promotions of high fat, salt, and sugar (HFSS) foods. This could see overall sales for Scottish c-stores take a 15% nosedive in regards to confectionery alone.
- [Some Spirits were in good spirit in February](https://shopmate.co.uk/some-spirits-were-in-good-spirit-in-february/)
- [Wales - Minimum Unit Pricing](https://shopmate.co.uk/wales-minimum-unit-pricing/)
- [Congratulations to Mo Razzaq!](https://shopmate.co.uk/congratulations-to-mo-razzaq/)
- [Support your GDPR compliance with ShopMate EPoS](https://shopmate.co.uk/support-your-gdpr-compliance-with-shopmate-epos-2/)
- [Staff Development - Bay's Top Tips](https://shopmate.co.uk/staff-development/)
- [Becoming an award winning retailer - BK Stores](https://shopmate.co.uk/becoming-an-award-winning-retailer-bk-stores/) - Blakemore hosted its second annual Retailer of the Year awards, an opportunity to reward its customers for stellar retailing achievement. One retailer that performed particularly well, picking up three awards was BK Stores, a Bmorelocal… based in Immingham, Lincolnshire.
- [Profit From MediaMaster](https://shopmate.co.uk/profit-from-mediamaster/) - MediaMaster has been proven to boost sales and also provide a basis to make extra profit
- [TRDP Partner With Local Charity SHEP](https://shopmate.co.uk/trdp-partner-with-local-charity-shep/) - SHEP offers an emergency service for those in need of essential furniture, electrical appliances, and household items. These attributes are free of charge to individuals and families suffering crisis in the Stamford area.
- [Entice Customers with Fresh Produce](https://shopmate.co.uk/entice-customers-with-fresh-produce/) - 85% of convenience stores now say that fruit and veg are important to the overall success of their store (Convenience Store Magazine, 2015).
- [RDP Celebrates 2,500 retailer milestone](https://shopmate.co.uk/trdp-celebrates-2500-retailer-milestone/) - As TRDP celebrates 2,500 live retailers, we look back at the history of the sector's largest EPoS provider and get a glimpse of the future ahead.
- [New Product Hot Picks - Week 2 - March 2020](https://shopmate.co.uk/new-product-hot-picks-week-2-march-2020/) - Our NPD hot picks will help you get the most out of new products in your store
- [New Product Hot Picks - Week 1 - March 2020](https://shopmate.co.uk/new-product-hot-picks-week-1-march-2020/) - Our NPD hot picks will help you get the most out of new products in your store
- [Why Big Retailers Are Using Big Data](https://shopmate.co.uk/why-big-retailers-are-using-big-data/) - The data provided by TRDP via personalised emails is absolutely fantastic. It’s given us the information needed to make decisions and gauge what our store is doing.
- [Customer Spending Increase Counteracts Footfall Decline](https://shopmate.co.uk/customer-spending-increase-counteracts-footfall-decline/) - Despite doom-laden headlines in the national press, within the Convenience retail sector it's a more upbeat story.
- [Which Drinks Do People Buy From C-Stores at New Year?](https://shopmate.co.uk/which-drinks-do-people-buy-from-c-stores-at-new-year/) - Ever wondered what the best-selling beer, cider, or spirit over the festive period has proven to be? Read on…
- [The sector where Christmas boosts sales 149%](https://shopmate.co.uk/the-sector-where-christmas-boosts-sales-149/) - Christmas certainly leaves a stamp on all of us...
- [What to Expect from the Unexpected (festive sales uplift in c-stores)](https://shopmate.co.uk/what-to-expect-from-the-unexpected-festive-sales-uplift-in-c-stores/) - Although demand for alcohol on Christmas Day and New Year's Eve jumps 100% in shops open on those days, overall sales uplift in December isn't huge for small shops.
- [October Product Launches](https://shopmate.co.uk/october-product-launches/) - While the industry and the government boast about the success of the 2018 sugar levy in cutting sugar consumption, PepsiCo has recently made an offer that convenience shoppers cannot refuse.
- ['A Little More and Less Often' Trend Continues](https://shopmate.co.uk/a-little-more-and-less-often-trend-continues/) - The build up to Halloween, launch of Christmas confectionery lines, and England reaching the 2019 Rugby World Cup final, helped grow sales in key convenience categories.
- [Gin sales slow for 2019 as younger buyers turn towards rum](https://shopmate.co.uk/gin-sales-slow-for-2019-as-younger-buyers-turn-towards-rum/) - Gin growth remains strong in Scotland, the East of England and the Midlands. In contrast, c-store shoppers in London and Northern Ireland appear to be ditching the gin in favour of rum.
- [Back to school and Fresher’s week](https://shopmate.co.uk/back-to-school-and-freshers-week/) - As students return to school and head off to university, what purchases are they making for the new academic year in convenience?

## Pages

- [Home Page](https://shopmate.co.uk/) - ShopMate provides EPoS till systems for independent convenience stores and forecourt retailers. Trusted UK support, 365 days a year.
- [Our Services](https://shopmate.co.uk/our-services/) - ShopMate is the UK's leading EPoS system designed specifically for the convenience sector. Affordable and easy to use, ShopMate is an independent retailer's best friend.
- [Meet ShopMate](https://shopmate.co.uk/our-services/meet-shopmate/) - ShopMate EPoS for convenience stores.
- [ShopMate Service Agreement](https://shopmate.co.uk/shopmate-service-agreement/) - ShopMate Service Agreement Terms and conditions ShopMate service agreement between you, the “Customer” and The Retail Data Partnership Ltd, Unit 2a, Wakely Works, Meadowpark Ridge Industrial Estate, Bourne Road, Essendine, PE9 4LT (RDP Ltd.) In consideration of the payment by the Customer to RDP Ltd of the fees set out in the Order Confirmation Sheet
- [Philip Morris International – Terms and Conditions CS](https://shopmate.co.uk/philip-morris-international-terms-and-conditions-cs/) - Philip Morris International Terms and Conditions - Chesterfield Red RYO Campaign Terms and Conditions relating to the campaign with Philip Morris International (PMI) for Chesterfield Cigarettes. This campaign will start on 1st July 2026 and will run until 31st August 2026. The campaign will run until the specified end date, or until the ceiling is
- [Philip Morris International – Terms and Conditions NS](https://shopmate.co.uk/philip-morris-international-terms-and-conditions-ns/) - Philip Morris International Terms and Conditions - Chesterfield Red RYO Campaign Terms and Conditions relating to the campaign with Philip Morris International(PMI) for Chesterfield Cigarettes.This campaign will start on 1st July 2026 and will run until 31st August 2026.The campaign will run until the specified end date, or until the ceiling is met for the
- [Technical Support Agent](https://shopmate.co.uk/careers/customer-support-technician/) - Technical Support Agent Key Details Job Title: Technical Support AgentIndustry: Information Technology & Services, RetailEmployment Type: Full-timeJob Functions: Provide excellent, consistent and professional levels of service to our customers and all aspects of the business.Location: Essendine, Rutland Hours: 9am to 5pm – Monday to Friday (35 hour contractual working week)Holiday: 25 working days holiday plus statutory holidaysProbationary
- [ShopMate Referral Scheme terms and conditions](https://shopmate.co.uk/shopmate-referral-scheme-terms-and-conditions/) - ShopMate Referral Scheme Terms & Condition Eligibility The scheme is open to existing ShopMate customers who do not have any outstanding payments for equipment. Referrals must be new customers who are not currently an active ShopMate customer How the Scheme Works To make a referral, share your unique referral code with a friend. A referral
- [ShopMate with MediaMaster](https://shopmate.co.uk/shopmate-with-mediamaster/) - More Than an Till System EPoS built specifically for UK convenience stores and forecourts. Boost sales by up to 9% with MediaMaster digital advertising screens at the point of sale. Powered by a fully integrated ShopMate EPOS system with integrated payments, reporting and store management tools — everything you need to run and grow your
- [Careers](https://shopmate.co.uk/careers/) - Find a place to flourish working with ShopMate and RDP
- [JTI – Terms and Conditions](https://shopmate.co.uk/jti-terms-and-conditions/) - JTI UK Ltd Terms and Conditions – Benson & Hedges Leaf Wrapped Terms and Conditions relating to the campaign with JTI for Benson & Hedges Leaf WrappedThis campaign starts on 18th May 2026 and will run for four weeks until 23:59 on 14th June 2025.The campaign will run until the specified end date, or until
- [Contact Us](https://shopmate.co.uk/contact-us/) - If you would like to contact us to talk about the ShopMate EpoS system, then please contact us on the details below or use the enquiry form at the bottom of this page.
- [Thank you for your interest](https://shopmate.co.uk/thank-you-for-your-interest/) - Thank You For Your Interest! Our experienced Support Team will review your request!
- [Convenience Store EPOS](https://shopmate.co.uk/convenience-store-epos/) - Built for Convenience Retailers The EPoS System That Works as Hard as You Do Simplify stock management, automate promotions, access real-time reporting and get support from a UK-based team available 365 days a year. Stock Control Sales Reporting Wholesaler Price Updates MediaMaster Advertising Screen Book Your Free ShopMate Demo I agree to be contacted about
- [Enquiry Confirmation Payment Integration](https://shopmate.co.uk/enquiry-confirmation-payment-integration/) - Thank You For Your Interest in Payment Integrations! Our experienced team will be in touch shortly!
- [ShopMate Pay](https://shopmate.co.uk/our-services/shopmate-pay/) - Card payments made easy ShopMate Pay Seamlessly integrated with ShopMate, ShopMate Pay offers secure, efficient payment processing for retail businesses. It supports Chip & PIN, contactless, mobile payments, and major cards, including Visa, Mastercard, and American Express, with expert support for uninterrupted service. Enquire Now The integrated solution for smarter retail Efficient card and contactless
- [ShopMate Fuel](https://shopmate.co.uk/our-services/shopmate-fuel/) - We strive for excellence when it comes to developing our system and services; keeping up-to-date with modern technology is important to us. Therefore we are delighted to announce our partnership with Gilbarco Veeder-Root and the ability to control your forecourt fuel pumps with ShopMate EPoS.
- [Enquiry confirmation referral scheme](https://shopmate.co.uk/enquiry-confirmation-referral-scheme/) - Thank You For Your Interest in Referral Scheme! Our experienced team will be in touch shortly!
- [Refer a Friend](https://shopmate.co.uk/refer-a-friend/) - Refer a Friend Earn £150 per referral* Earn £150 off your ShopMate fees for successfully referring and onboarding ShopMate to other independent retailers.Please complete your own details below and we will contact you to discuss your referral. Are you interested? We look forward to hearing from you. Our Sales Support team would be happy to
- [Gander](https://shopmate.co.uk/our-services/gander/) - Turn Reduced Food into Profitwith Gander Gander Integration Gander helps you recover value from stock that might otherwise be wasted while driving additional footfall into your store. Book Your Free Demonstration Grow Your Sales with Gander & ShopMate We’re pleased to introduce Gander, a powerful new platform that helps you turn reduced and clearance food
- [ShopMate360 with ShopMate Pay](https://shopmate.co.uk/shopmate360-with-shopmate-pay/) - The All-in-One EPoS solution for Convenience Retailers ShopMate 360 with ShopMate Pay ShopMate360 delivers an easy-to-use EPoS system with an intuitive interface and essential features. Fully integrated with ShopMate Pay, it ensures smooth, reliable transactions for convenience retailers—without unnecessary complexity. Book a Free Demo & Claim Offer Built for Busy Retailers – Simple, Fast, and
- [Prize Draw Contact](https://shopmate.co.uk/prize_draw_contact/) - Booker Retail Show Prize Draw
- [Enquiry confirmation BackOffice](https://shopmate.co.uk/enquiry-confirmation-backoffice/) - Thank You For Your Interest in BackOffice! Our experienced team will be in touch shortly!
- [Terms and Conditions - Chesterfield RYO & TereaCampaign](https://shopmate.co.uk/philip-morris-international-terms-and-conditions-chesterfield-red-ryo-campaign/) - Philip Morris International Terms and Conditions - Chesterfield Rolly Your Own (RYO) & Terea Campaign Terms and Conditions relating to the campaign extension with Philip Morris International(PMI) for Chesterfield RYO and Terea.The campaign will start on 2nd February 2026 and will run until 1st March 2026.The campaign will continue until the specified end date, or
- [Conirmation Page](https://shopmate.co.uk/conirmation-page/) - Confirmation page for Bobby's Price File
- [Zebra SEL Printer](https://shopmate.co.uk/our-services/zebra-sel-printer/) - The Zebra SEL Printer allows you to print Price and Reduced-Price Shelf-Edge-Labels at the shelf, making price management more efficient than ever.
- [Datalogic Memor](https://shopmate.co.uk/our-services/datalogic-memor/) - Manage your pricing, stock and shelf-edge labels throughout your store with our ShopMate enabled hand-held terminal
- [Our Team](https://shopmate.co.uk/our-team/) - Meet The Team The People Behind ShopMate Behind every innovation is a team dedicated to making a difference. At ShopMate, our experts and problem-solvers work together to help independent businesses. From developers to customer service team, we’re committed to delivering solutions that drive real growth. Get In Touch Get to know the people behind ShopMate—your
- [Thank You SLR](https://shopmate.co.uk/thank-you-slr/) - Thank You! Our experienced team will be in touch shortly!
- [Thank you Scottish Grocers](https://shopmate.co.uk/thank-you-scottish-grocers/) - Thank You! Our experienced team will be in touch shortly!
- [Thank you GA](https://shopmate.co.uk/thank-you-ga/) - Thank You! Our experienced team will be in touch shortly!
- [Sign Up Form SLR](https://shopmate.co.uk/sign-up-form-slr/) - Claim Special Offer​​ Send By submitting your details you agree to our terms and conditions & privacy policy.
- [Sign Up Form Scottish Groces](https://shopmate.co.uk/sign-up-form-scottish-groces/) - Claim Special Offer​​ Send By submitting your details you agree to our terms and conditions & privacy policy.
- [Parfetts Contact Form](https://shopmate.co.uk/parfetts-contact-form/) - Parfetts Contact Form Name Store Name Phone Number Email Post Code Store ID Accept Marketing Communication I agree to be contacted by ShopMate for marketing purposes. I understand I will have the opportunity to opt out at any time. Select service: Selected Services ShopMate EPoS ShopMate Pay MediaMaster/XL Self-Serve Electronic Shelf Label Local Loyalty Back
- [Enquiry Confirmation ShopMate Pay](https://shopmate.co.uk/enquiry-confirmation-shopmate-pay/) - Thank You For Your Interest in ShopMate Pay! Our experienced team will be in touch shortly!
- [Enquiry Confirmation MediaMaster](https://shopmate.co.uk/enquiry-confirmation-mediamaster/) - Thank You For Your Interest in MediaMaster! Our experienced team will be in touch shortly!
- [ShopMate – Handle Promotions](https://shopmate.co.uk/guides/shopmate-promotions-2/) - Understand how ShopMate handles promotions.
- [ShopMate - Timed Promotions](https://shopmate.co.uk/guides/shopmate-promotions/) - Set up your own timed promotions with pop up reminders.
- [BackOffice](https://shopmate.co.uk/our-services/back-office/) - You can’t be everywhere at once, but that doesn’t mean you shouldn’t always be in control of your EPoS system. Our Back-Office service allows you to connect to your ShopMate till from anywhere.
- [Supporting the People Who Feed the Nation: Why GroceryAid Matters and How You Can Get Involved](https://shopmate.co.uk/supporting-the-people-who-feed-the-nation-why-groceryaid-matters-and-how-you-can-get-involved/) - Every day, millions of people across the UK grocery industry keep the nation moving, yet many face hidden challenges such as financial hardship, emotional pressure, or unexpected life events. GroceryAid, the industry’s leading charity, provides vital financial, emotional, and practical support to ensure grocery workers don’t face these difficulties alone.
- [Memor K & Zebra Bundle](https://shopmate.co.uk/memor-k-zebra-bundle/) - ShopMate makes repricing and stock management easy for convenience stores, saving time and money.
- [JTI Nordic Spirit Terms and Conditions G3](https://shopmate.co.uk/terms-conditions/jti-nordic-spirit-terms-and-conditions-g3/) - Terms & Conditions JTI - Nordic Spirit Campaign This campaign starts on 5th January 2026 and will run for four weeks until 23:59 on 1st February 2026.The campaign will run until the specified end date, or until the ceiling is met for the combined number of rebates redeemed across all stores, whichever comes first. The
- [JTI Nordic Spirit Terms and Conditions G2](https://shopmate.co.uk/terms-conditions/jti-nordic-spirit-terms-and-conditions-g2/) - Terms & Conditions JTI - Nordic Spirit Campaign This campaign starts on 5th January 2026 and will run for four weeks until 23:59 on 1st February 2026.The campaign will run until the specified end date, or until the ceiling is met for the combined number of rebates redeemed across all stores, whichever comes first. The
- [JTI Nordic Spirit Terms and Conditions G1](https://shopmate.co.uk/terms-conditions/jti-nordic-spirit-terms-and-conditions-g1/) - Terms & Conditions JTI - Nordic Spirit Campaign This campaign starts on 5th January 2026 and will run for four weeks until 23:59 on 1st February 2026. The campaign will run until the specified end date, or until the ceiling is met for the combined number of rebates redeemed across all stores, whichever comes first.
- [Deals and Offers](https://shopmate.co.uk/deals-and-offers/) - Save Big with Our Latest Retail Offers​ Exclusive Discounts on ShopMate EPoS Solutions Get the best deals on EPoS systems, software, and payment solutions with ShopMate. Explore our latest discounts, bundles, and limited-time offers—helping independent retailers save money while upgrading their store technology At ShopMate, we understand that running an independent retail business comes with
- [Carlsberg Britvic - Terms and Conditions](https://shopmate.co.uk/carlsberg-britvic-terms-and-conditions/) - Carlsberg Britvic Terms and Conditions relating to the campaign with Carlsberg Britvic:Promotional Period: 01/12/25 – 01/01/26. Offer only available to new customers. X1 free case of Pepsi Strawberries & Cream 500ml PMP PET and x1 free case of 7up Pink 500ml PMP PET per outlet. £32 value based on a total of x24 free PMP
- [Bacardi Limited Terms and Conditions Bombay Sapphire 500ml Campaign](https://shopmate.co.uk/bacardi-limited-terms-and-conditions-bombay-sapphire-500ml-campaign/) - Bacardi Limited Terms and Conditions - Bombay Sapphire 500ml Campaign Bacardi LimitedTerms and Conditions – Bombay Sapphire 500ml Campaign Terms and Conditions relating to the campaign with Bacardi Limited for Bombay Sapphire 500ml bottles.This campaign will start on 28th November 2025 and will run until 21st December 2025.The campaign will run until the specified end
- [Self Checkout](https://shopmate.co.uk/our-services/self-checkout/) - Efficient Self Checkout for Convenience Stores ShopMate Self Checkout Reduce queues, cut costs, and improve customer satisfaction with the ShopMate Self Checkout. Designed specifically for independent retailers, this compact and reliable self-checkout solution helps you serve more customers, faster—without compromising on security or service. Enquire Now Streamline Your Checkout Experience with ShopMate Self Checkout In
- [ShopMate Bundle](https://shopmate.co.uk/deals-and-offers/shopmate-bundle/) - The ShopMate EPoS bundle is designed to give you everything you need to get started with ShopMate. We offer one of the most reliable, comprehensive and user-friendly Epos systems available, with a full team of UK based technical support experts, to assist you, when you need it.
- [Sazerac Buffalo Trace Terms and Conditions](https://shopmate.co.uk/sazerac-buffalo-trace-terms-and-conditions/) - Terms & Conditions Sazerac - Buffalo Trace Campaign This campaign starts on 20th November 2025 and will run for four weeks until 23:59 on 17th December 2025.The campaign will run until the specified end date, or until the ceiling is met for the combined number of rebates redeemed across all stores, whichever comes first. The
- [ShopMate Black Friday Deal](https://shopmate.co.uk/shopmate-black-friday-deal/) - Black Friday Till Upgrade Deal Save £200 on Your ShopMate Till Upgrade Upgrade your checkout experience this Black Friday with our exclusive offer for existing ShopMate customers.For a limited time, you can upgrade your till system for just £499 — saving £200 on the usual bundle price. Enquire Now What’s Included in the ShopMate Complete
- [Electronic Self Edge Labels](https://shopmate.co.uk/our-services/electronic-self-edge-labels/) - Electronic Shelf Labelling (ESL) is a smart price management system that significantly frees up workload and enhances customer experience by adjusting shop floor prices to match till prices in real time.
- [ShopMate360 Special Offer GA](https://shopmate.co.uk/shopmate360-special-offer-ga/) - The All-in-One EPoS solution for Convenience Retailers ShopMate 360 with ShopMate Pay ShopMate360 delivers an easy-to-use EPoS system with an intuitive interface and essential features. Fully integrated with ShopMate Pay, it ensures smooth, reliable transactions for convenience retailers—without unnecessary complexity. --- Save £500 --- Offer ends 31st October 2025 – don’t miss it! Claim Special
- [Consent Confirmation](https://shopmate.co.uk/consent-confirmation/) - Thank you for giving consent
- [Our Partners](https://shopmate.co.uk/partners/) - We work in partnership with all major wholesalers and are always looking for new partners to work with. From electronic ordering to data and insights, there are many benefits to working with us and ShopMate.
- [Barclaycard](https://shopmate.co.uk/partners/barclaycard/) - ShopMate is integrated with Barclaycard, allowing retailers to access contactless payments, Apple Pay & Google Wallet at competitive rates.
- [Philip Morris International - Terms and Conditions - Zyn Campaign](https://shopmate.co.uk/philip-morris-international-terms-and-conditions-zyn-campaign/) - Philip Morris International Terms and Conditions - Zyn Campaign Terms and Conditions relating to the campaign extension with Philip Morris International(PMI) for Zyn.This campaign will start on 1st October 2025 and will run until 31st October 2025.The campaign will run until the specified end date, or until the ceiling is met for the combined number
- [BackOffice Auto Download](https://shopmate.co.uk/backoffice-auto-download/) - Download our BackOffice executable file here. For Windows machines only. Please call tech support on 01780 480 562 to discuss BackOffice on Mac.
- [ShopMate Management Portal](https://shopmate.co.uk/our-services/online-reporting/) - Store managers are often tied to their stores. ShopMate's online reporting portal means managers can access their trading figures from any device.
- [Local Loyalty](https://shopmate.co.uk/local-loyalty/) - Local Loyalty is a card website based loyalty system that integrates with the ShopMate EPoS system, enabling your shop to reward your customers for their loyalty and connect with them, delivering timely and relevant offers via web based messaging and SMS text messages.
- [RDP Terms & Conditions](https://shopmate.co.uk/terms-conditions/rdp-terms-conditions/) - RDP Terms & Conditions Our terms and conditions 1. Force Majeure: Neither The Retail Data Partnership Ltd (RDP) nor any of its servants agents or sub-contractors shall be under any liability whatsoever to the customer for non-performance or delay in the performance of services to be performed by RDP hereunder directly or indirectly caused by
- [Our Story](https://shopmate.co.uk/our-story/) - Our Story Helping Customers Flourish ShopMate empowers independent retailers with seamless, intuitive EPOS solutions designed to simplify sales, enhance customer experiences, and drive growth. Get In Touch The Spark That Started It All At ShopMate, we believe that independent retailers are the backbone of communities. But we saw them struggling—stuck with outdated, complicated, and expensive
- [News & Insights](https://shopmate.co.uk/news-insights/) - Read about our insights into the convenience sector, keep up to date with our ShopMate EPoS news.
- [Coming Soon](https://shopmate.co.uk/coming-soon/) - Coming Soon Back to ShopMate
- [MediaMaster](https://shopmate.co.uk/our-services/mediamaster/) - MediaMaster provides relevant promotions directly to your customer at the point of sale. A customer-facing screen displays promos that match the promotions of your wholesaler – with no need for you to create content. You can, if you wish, opt out of promotions or add your own.
- [ShopMate EPoS for Parfetts Stores](https://shopmate.co.uk/shopmate-epos-for-parfetts-stores/) - ShopMate EPoS is designed to work with Parfetts Stores with a full price file and promotions.
- [Handy Link Download](https://shopmate.co.uk/handy-link-download/) - Handy Link Download Now Handy Link Download
- [Downloads](https://shopmate.co.uk/downloads/) - Discover the Benefits of ShopMate EPoS Find out more about the variety of services that we offer and how you can supercharge your ShopMate system today. Value Added ServicesFind out more about the variety of services that weoffer and how you can supercharge ShopMate. Find Out More Why Choose ShopMate?Simplify pricing and stock control with
- [Terms & Conditions](https://shopmate.co.uk/terms-conditions/) - By using this website YOU ACCEPT THESE TERMS OF USE and you agree to comply with them. If you do not agree to these terms, you must not use this site.
- [Top Seller Report](https://shopmate.co.uk/top-seller-report/) - Top Seller Report ShopMate - UK’s leading Convenience EPoS provider As the UK’s leading Convenience EPoS provider, we strive to make sense of EPoS data and to provide actionable insights. We are offering access to our Category Top Seller Report for free to help you make smarter range decisions. Simply provide your name and email
- [ShopMate360](https://shopmate.co.uk/our-services/shopmate360/) - Affordable EPoS Solution for Convenience Stores ShopMate 360 ShopMate 360 delivers a cost-effective, easy-to-use EPoS system that simplifies store management. With its intuitive interface, essential tools, and seamless payment integration, it provides everything retailers need to run their store efficiently—without unnecessary complexity. Try ShopMate 360 - Book a Demo Today! Simplify Your Retail Operations with
- [MediaMaster XL](https://shopmate.co.uk/our-services/mediamasterxl/) - Big screen advertising solution for Convenience Stores MediaMaster XL MediaMaster XL screens boost visibility by showcasing promotions, products, and services on large digital displays. Position them indoors or externally to attract customers and drive sales. Enquire Now The perfect solution for in-store advertising! MediaMaster XL screens offer a unique opportunity to advertise your products, promotions
- [Booker BRP](https://shopmate.co.uk/booker-brp/) - Get your Booker Free EPoS system from Booker BRP. Take advantage of the free epos system and your symbols' pricing and promotions automatically as well as electronic ordering from Booker, all as standard.
- [AnyDesk Download](https://shopmate.co.uk/anydesk-download/) - We use Anydesk to connect to our customers' systems. Downloads for Mac and Windows are available here.
- [Shop](https://shopmate.co.uk/shop/) - ShopMate Online Shop EPoS Equipment for Independent Retailers Browse high-performance EPOS accessories including barcode scanners, shelf edge label printers, and pricing and inventory bundles. All hardware is tested, supported, and integrated with ShopMate EPOS, giving you peace of mind with reliable equipment and full back-office connectivity. Categories Store HardwareEquip your shop with essential hardware like
- [ShopMate EPoS for Bestway Stores](https://shopmate.co.uk/shopmate-epos-for-bestway-stores/) - ShopMate EPoS is designed to work with Bestway Stores with a full price file and promotions.
- [ShopMate for Best-One Stores](https://shopmate.co.uk/shopmate-for-best-one-stores/) - ShopMate EPoS is designed to work with Best-One Stores with a full price file and promotions.
- [ShopMate EPoS for Costcutter Stores](https://shopmate.co.uk/shopmate-epos-for-costcutter-stores/) - ShopMate EPoS is designed to work with Costcutter Stores with a full price file and promotions.
- [ShopMate EPoS for Nisa Stores](https://shopmate.co.uk/shopmate-epos-for-nisa-stores/) - ShopMate EPoS is designed to work with Nisa Stores with a full price file and promotions.
- [epay](https://shopmate.co.uk/epay-2/) - epay is the UK's leading provider of digital content services and important partner of RDP with full ShopMate integration
- [Parfetts](https://shopmate.co.uk/parfetts-epos/) - ShopMate EPoS is designed to work with Parfetts Stores with a full price file and promotions.
- [Worldpay from FIS](https://shopmate.co.uk/partners/worldpay/) - Processing over 31 million mobile, online, and in-store transactions. Offering support to over 400,000 merchants in 126 different currencies and processing almost 42% of all transactions. Worldpay is the UK’s leader in payments.
- [Dojo](https://shopmate.co.uk/partners/dojo/) - Paymentsense support ShopMate Customers with affordable Integrated Chip & Pin services.
- [Suresite](https://shopmate.co.uk/partners/suresite/) - Whatever your business type or size, Suresite offers an end-to-end solution, from payment processing to gateways and terminals. Tailored and affordable to suit your needs, our team of experts will make sure you get the best rates and service to help your business succeed.
- [Top Seller Report Builder](https://shopmate.co.uk/top-seller-report-builder/) - Top Seller Report ShopMate - UK’s leading Convenience EPoS provider
- [Snappy Shopper](https://shopmate.co.uk/our-services/snappy-shopper/) - Plug your ShopMate EPoS straight into the Snappy platform to engage new shoppers via the fastest growing online app.
- [Privacy Policy](https://shopmate.co.uk/privacy-policy/) - Privacy policy for ShopMate, part of the Retail Date Partnership
- [Accessibility Policy](https://shopmate.co.uk/accessibility-policy/) - We want everyone who visits the ShopMate website to feel welcome and find the experience rewarding.
- [Black Friday Deals G](https://shopmate.co.uk/black-friday-deals-g/)
- [Black Friday Deals](https://shopmate.co.uk/black-friday-deals/)
- [News/Insights TopSeller Report](https://shopmate.co.uk/news-insights-topseller-report/)
- [ShopMate Portal Latest Updates](https://shopmate.co.uk/shopmate-portal-latest-updates/)
- [ShopMate Latest Updates](https://shopmate.co.uk/shopmate-latest-updates/) - Find out about our latest software updates to ShopMate and our other value added products.
- [ShopMate for ShopLocally](https://shopmate.co.uk/shopmate-for-shoplocally/) - ShopMate EPoS is designed to work with Shop Locally Stores with a full price file and promotions.
- [ShopMate for United Wholesale Scotland](https://shopmate.co.uk/shopmate-for-united-wholesale-scotland/) - ShopMate EPoS is designed to work with United Wholesale Scotland Stores with a full price file and promotions.
- [ShopMate for Morrisons Daily](https://shopmate.co.uk/shopmate-for-morrisons-daily/) - ShopMate EPoS is designed to work with Morrison Daily Stores with a full price file and promotions.
- [Prize Draw Terms and Conditions - Show Special](https://shopmate.co.uk/prize-draw-terms-and-conditions-show-special/) - Terms and conditions for the Show Special IPad prize draw.
- [Loyalty Till Guide](https://shopmate.co.uk/loyalty-till-guide/) - Helping your team make the most of Local Loyalty
- [Loyalty Management Guide](https://shopmate.co.uk/loyalty-management-guide/) - Local Loyalty helps your business grow and succeed
- [ESEL Application](https://shopmate.co.uk/esel-application/) - Electronic Shelf Edge Label application download for Memor hand-held Device
- [Flytech POS325 Help Guides](https://shopmate.co.uk/guides/flytech-pos325-help-guides/) - Get to grips with the Flytech POS325 with our helpful collection of guides
- [Flytech POS455 Help Guides](https://shopmate.co.uk/guides/flytech-pos455-help-guides/) - Get to grips with the Flytech POS455 with our helpful collection of guides
- [Toshiba T10 Help Guides](https://shopmate.co.uk/guides/toshiba-t10-help-guides/) - Get to grips with the Toshiba T10 with our helpful collection of guides
- [MediaMaster Guides](https://shopmate.co.uk/guides/mediamaster-guides/) - Get to grips with MediaMaster with our helpful collection of guides
- [Local Loyalty Help Guides](https://shopmate.co.uk/guides/local-loyalty-help-guides/) - Get to grips with Local Loyalty with our helpful collection of guides
- [Booker Account Details](https://shopmate.co.uk/booker-account-details/)
- [Reporting Portal Help Guides](https://shopmate.co.uk/guides/online-reporting-portal-help-guides/) - Get to grips with the Online Reporting Portal with our helpful collection of guides
- [Fascia shift boosts retail?](https://shopmate.co.uk/case-studies/case-study-can-a-fascia-swap-improve-your-retail-business/) - Can a fascia swap give a retail business a boost. We visit Broxtowe Lane Family Shopper to find out about their swap from Premier to Family Shopper and how their store has been performing.
- [Convenience Corner–Brighton](https://shopmate.co.uk/case-studies/retailer-visit-convenience-corner-brighton/) - Convenience Corner is one of our best-performing retailers for alcohol sales, beating their rivals in a busy trading environment. We visited the store to meet its owner, Keith Marlow to find out how they’d achieved such success.
- [Bramcote Lane Convenience](https://shopmate.co.uk/case-studies/retailer-visit-bramcote-lane-convenience-stores/) - Bramcote Lane Premier is a fantastic example of how flexibility and smart decisions can lead to improved business turnover and footfall.
- [Parfest 23 Prize Draw - T&Cs](https://shopmate.co.uk/parfest-23-prize-draw-terms-conditions/)
- [Sam’s Premier – Bourne](https://shopmate.co.uk/case-studies/shopmate-case-study-sams-premier-bourne/) - The Parbat family have run convenience retail businesses for over 35 years and have worked with ShopMate for 10 years.
- [Woodend Premier – Castleford](https://shopmate.co.uk/case-studies/retailer-visit-woodend-premier-castleford/) - Santokh and Ranjit Sandhu, the owners of Woodend Premier Convenience Store in Leeds are one of our top sellers of confectionery and cater to every type of shopper.
- [Wharfedale Premier – Hull](https://shopmate.co.uk/case-studies/retailer-visit-wharfedale-premier-hull/) - ShopMate has made a noticeable difference to the profitability of our business bringing many benefits. The team at The Retail data Partnership care about our business and provide excellent back up when we need their help or advice.
- [SuperShop, Stoke-on-Trent](https://shopmate.co.uk/case-studies/retailer-visit-supershop-stoke-on-trent/) - With fierce local competition from £1 shops and other C-stores we wondered how SuperShop was performing so well. Here’s a few of the things we found.
- [Management Portal Insert](https://shopmate.co.uk/shopmate-management-portal-insert/) - Store managers are often tied to their stores. ShopMate's online reporting portal means managers can access their trading figures from any device.
- [Case Studies](https://shopmate.co.uk/case-studies/) - ShopMate EPoS has been designed with convenience retailers in mind. Our customers are just like you - they're busy, they have a business to run, they need a reliable EPoS solution that helps save them time and money.
- [Why Choose ShopMate](https://shopmate.co.uk/why-choose-shopmate/) - Read more about the personal service and support we offer at ShopMate.
- [Datalogic Memor Insert](https://shopmate.co.uk/datalogic-memor-insert/) - Manage your pricing, stock and shelf-edge labels throughout your store with our ShopMate enabled hand-held terminal
- [Zebra SEL Printer Insert](https://shopmate.co.uk/zebra-sel-printer-insert/) - The Zebra SEL Printer allows you to print Price and Reduced-Price Shelf-Edge-Labels at the shelf, making price management more efficient than ever.
- [Local Loyalty Insert](https://shopmate.co.uk/local-loyalty-insert/) - Local Loyalty is a card website based loyalty system that integrates with the ShopMate EPoS system, enabling your shop to reward your customers for their loyalty and connect with them, delivering timely and relevant offers via web based messaging and SMS text messages.
- [BackOffice Insert](https://shopmate.co.uk/backoffice-insert/) - You can’t be everywhere at once, but that doesn’t mean you shouldn’t always be in control of your EPoS system. Our Back Office service allows you to connect to your ShopMate till from anywhere.
- [MediaMaster Insert](https://shopmate.co.uk/mediamaster-insert/) - MediaMaster provides relevant promotions directly to your customer at the point of sale. A customer-facing screen displays promos that match the promotions of your wholesaler – with no need for you to create content. You can, if you wish, opt out of promotions or add your own.
- [Memor - Order](https://shopmate.co.uk/guides/datalogic-memor-help-guides/memor-order/) - Order new stock from the shop floor using a hand held scanner
- [Memor - Stock Take](https://shopmate.co.uk/guides/datalogic-memor-help-guides/memor-stock-take/) - Learn how easy it is to stock take with a hand held memor
- [Memor - Stock Adjust](https://shopmate.co.uk/guides/datalogic-memor-help-guides/memor-stock-adjust/) - Amend stock quantities for items using the hand held memor
- [Memor - Check Price](https://shopmate.co.uk/guides/datalogic-memor-help-guides/memor-check-price/) - Check your prices and stock quantities using the hand held memor
- [Memor - Price Changes](https://shopmate.co.uk/guides/datalogic-memor-help-guides/memor-price-changes/) - How to make price reductions using the hand held Memor and Zebra Printer.
- [Memor - Goods In](https://shopmate.co.uk/guides/datalogic-memor-help-guides/memor-goods-in/) - How to book stock into the store's stock using the hand held Memor
- [Parfetts Loyalty](https://shopmate.co.uk/parfetts-loyalty/)
- [QSG](https://shopmate.co.uk/qsg/)
- [Galaxy Coupon Barcodes](https://shopmate.co.uk/galaxy-coupon-barcodes/) - Galaxy Coupon Barcodes
- [ShopMate User Guide](https://shopmate.co.uk/shopmate-user-guide/) - Get the complete picture of ShopMate's wide range of functionality with our user guide
- [MediaMasterVeto](https://shopmate.co.uk/mediamasterveto/)
- [mgmt-help](https://shopmate.co.uk/mgmt-help/)
- [mgmt](https://shopmate.co.uk/mgmt/)
- [Quick Start Guide](https://shopmate.co.uk/quick-start-guide/) - Get to grips with the basics of ShopMate with our Quick Start Guide
- [Digital Partner Pack](https://shopmate.co.uk/digital-partner-pack/) - Find out more about the variety of services that we offer and how you can supercharge your ShopMate system today.
- [Login Required](https://shopmate.co.uk/login-required/) - This page requires a ShopMate account to access.
- [ShopMate Technical Specification](https://shopmate.co.uk/shopmate-technical-specification/)
- [ShopMate Self-Serve](https://shopmate.co.uk/shopmate-self-serve/) - An easy-to-use, extra lane for your store with no additional hardware of staff required.
- [Help Guide Category Page Template (DO NOT EDIT)](https://shopmate.co.uk/help-guide-category-page-template-do-not-edit/) - Help Guide Template
- [Datalogic Memor Help Guides](https://shopmate.co.uk/guides/datalogic-memor-help-guides/) - Get to grips with the Datalogic Memor with our helpful collection of guides
- [Toshiba A10/A20 Help Guides](https://shopmate.co.uk/guides/toshiba-a10-a20-help-guides/) - Get to grips with the Toshiba A10/A20 with our helpful collection of guides
- [OrderMaster Help Guides](https://shopmate.co.uk/guides/ordermaster-help-guides/) - Get to grips with OrderMaster with our helpful collection of guides
- [BackOffice Help Guides](https://shopmate.co.uk/guides/backoffice-help-guides/) - Get to grips with BackOffice with our helpful collection of guides
- [ShopMate Guides](https://shopmate.co.uk/guides/shopmate-guides/) - Get to grips with ShopMate with our helpful collection of guides
- [Online Reporting Portal - Your Financial Summary](https://shopmate.co.uk/guides/online-reporting-portal-your-financial-summary/) - Your financial summary is one of the most important elements of your online report. Here we'll break down how it works.
- [Online Reporting Portal - Setting up Date Ranges and selecting sites](https://shopmate.co.uk/guides/setting-up-date-ranges/) - Use our pre-defined Date Ranges or set up your own to dig into your data your way
- [Online Reporting Portal - Getting to grips with the Item Sales table](https://shopmate.co.uk/guides/getting-to-grips-with-the-item-sales-table/) - The Item Sales table features a variety of useful features to help you understand what sells in your store.
- [Online Reporting Portal - Your Daily Sales](https://shopmate.co.uk/guides/online-reporting-portal-your-daily-sales/) - Use your Daily Sales chart to track your store's performance in detail.
- [Online Reporting Portal - Getting to grips with the Reports Interface](https://shopmate.co.uk/guides/online-reporting-portal-getting-to-grips-with-the-reports-interface/) - Learn how the Reports interface is structured and where to find important functions and data
- [Help Guide Template (DO NOT EDIT)](https://shopmate.co.uk/help-guide-template/) - Help Guide Template
- [Online Reporting Portal - Assigning sites](https://shopmate.co.uk/guides/online-reporting-portal-assigning-sites/) - Manually assign your sites within the Online Reporting Portal
- [Online Reporting Portal - Creating a portal account](https://shopmate.co.uk/guides/help-guide-creating-a-portal-account/) - Get started with our online reporting portal by creating your account
- [OrderMaster - Delivery Notes (ENoD's)](https://shopmate.co.uk/guides/shopmate-ordermaster-notes/) - How to handle delivery notes in OrderMaster.
- [ShopMate - Editing a User](https://shopmate.co.uk/guides/shopmate-editing-a-user/) - How to edit existing users within ShopMate
- [ShopMate - EPoS for Premier Stores](https://shopmate.co.uk/?p=1127) - ShopMate has been designed to work with the Premier Symbol Group. We work alongside your Retail Development Manager to ensure that you get full support, not just when setting up your new EPoS but ongoing support, as you manage your business.
- [ShopMate - EPoS for Bestway Stores](https://shopmate.co.uk/?p=1143) - ShopMate system EPoS is designed to work with Bestway Stores with a full price file and promotions.
- [BackOffice - OrderMaster](https://shopmate.co.uk/guides/backoffice-ordermaster/) - Learn how to place and manage OrderMaster orders in BackOffice
- [BackOffice - User Management](https://shopmate.co.uk/guides/backoffice-user-management/) - Learn how to create, delete and manage users in BackOffice
- [BackOffice - Accounts](https://shopmate.co.uk/guides/backoffice-accounts/) - Learn how to manage customer accounts in BackOffice
- [BackOffice - Promos](https://shopmate.co.uk/guides/backoffice-promos/) - Learn how to manage and update promotions in BackOffice
- [BackOffice - Products & Prices](https://shopmate.co.uk/guides/backoffice-products-prices/) - Learn how to manage products and prices within BackOffice
- [BackOffice - Reports](https://shopmate.co.uk/guides/backoffice-reports/) - Learn how to access BackOffice's vast suite of reports
- [BackOffice - Messages](https://shopmate.co.uk/guides/backoffice-messages/) - Learn how to open, read, respond to and delete messages in BackOfficec
- [BackOffice - Wholesaler Details](https://shopmate.co.uk/guides/backoffice-wholesaler-details/) - Learn how to use the Wholesaler Details system in BackOffice
- [BackOffice - Category Management](https://shopmate.co.uk/guides/backoffice-category-management/) - Learn how to use the category management system within BackOffice
- [BackOffice - Logging Into BackOffice](https://shopmate.co.uk/guides/backoffice-logging-into-backoffice/) - How to use your ShopMate credentials to log into BackOffice
- [My Dashboard](https://shopmate.co.uk/my-dashboard/)
- [ShopMate EPoS for Youings Stores](https://shopmate.co.uk/shopmate-epos-for-youings-stores/) - ShopMate EPoS is designed to work with Youings Stores with a full price file and promotions.
- [ShopMate EPoS for ShopLocally Stores](https://shopmate.co.uk/shopmate-epos-for-shoplocally-stores/) - ShopMate EPoS is designed to work with ShopLocally Stores with a full price file and promotions.
- [ShopMate EPoS for Go Local Extra Stores](https://shopmate.co.uk/shopmate-epos-for-go-local-extra-stores/) - ShopMate EPoS is designed to work with Go Local Extra Stores with a full price file and promotions.
- [ShopMate EPoS for Go Local Stores](https://shopmate.co.uk/shopmate-epos-for-go-local-stores/) - ShopMate EPoS is designed to work with Go Local Stores with a full price file and promotions.
- [ShopMate EPoS for Budgens Stores](https://shopmate.co.uk/shopmate-epos-for-budgens-stores/) - ShopMate EPoS is designed to work with Budgens Stores with a full price file and promotions.
- [ShopMate EPoS for Londis Leader Stores](https://shopmate.co.uk/shopmate-epos-for-londis-leader-stores/) - ShopMate EPoS is designed to work with Londis Leader Stores with a full price file and promotions.
- [ShopMate EPoS for Londis Stores](https://shopmate.co.uk/shopmate-epos-for-londis-stores/) - ShopMate EPoS is designed to work with Londis Symbol Group Stores with a full price file and promotions.
- [ShopMate EPoS for Family Shopper Stores](https://shopmate.co.uk/shopmate-epos-for-family-shopper-stores/) - ShopMate EPoS is designed to work with Family Shopper Symbol Group Stores with a full price file and promotions.
- [OrderMaster - Sending an Order](https://shopmate.co.uk/guides/ordermaster-sending-an-order/) - Send your order to your wholesaler using OrderMaster.
- [OrderMaster - Printing an Order](https://shopmate.co.uk/guides/ordermaster-printing-an-order/) - Print your order using OrderMaster.
- [OrderMaster - Removing a Product from an Order](https://shopmate.co.uk/guides/ordermaster-removing-a-product-from-an-order/) - Delete items from an order using OrderMaster.
- [OrderMaster - Edit a product quantity](https://shopmate.co.uk/guides/ordermaster-edit-a-product-quantity/) - Change the number of items ordered using OrderMaster.
- [OrderMaster - Adding a product using Product Management](https://shopmate.co.uk/guides/ordermaster-adding-a-product-using-product-management/) - This guide explains how to use product management to add a product to your order.
- [OrderMaster - Adding a product to your order](https://shopmate.co.uk/guides/ordermaster-adding-a-product-to-your-order/) - How to make additions to a wholesaler order using OrderMaster.
- [OrderMaster - Amending an Order](https://shopmate.co.uk/guides/ordermaster-amending-an-order/) - How to make changes to a wholesaler order using OrderMaster.
- [OrderMaster - Creating an Order](https://shopmate.co.uk/guides/ordermaster-creating-an-order/) - Create a wholesale order using OrderMaster within ShopMate.
- [OrderMaster - Accessing OrderMaster](https://shopmate.co.uk/guides/ordermaster-accessing-ordermaster/) - OrderMaster can help you place wholesaler orders. Here's a guide on how to access OrderMaster.
- [Turning your Toshiba A10/A20 on and off](https://shopmate.co.uk/guides/turning-your-toshiba-a10-a20-on-and-off/) - This quick guide will help you find the buttons and ports situated on your hardware.
- [Guides](https://shopmate.co.uk/guides/) - Look here to find useful information on all the functions of your ShopMate EPoS system and the other services we offer.
- [ShopMate EPoS for Premier Stores](https://shopmate.co.uk/epos-for-premier-stores/) - ShopMate has been designed to work with the Premier Symbol Group. We work alongside your Retail Development Manager to ensure that you get full support, not just when setting up your new EPoS but ongoing support, as you manage your business.
- [ShopMate - Minimum Unit Price Compliance Checks](https://shopmate.co.uk/guides/shopmate-minimum-unit-price-compliance-checks/) - Understand the check that ShopMate performs to ensure you are compliant on Minimum Unit Price.
- [ShopMate - Suggested Minimum Legal Price](https://shopmate.co.uk/guides/shopmate-suggested-minimum-legal-price/) - Ensure that your product is compliant with Minimum Unit Pricing.
- [ShopMate - Session Report](https://shopmate.co.uk/guides/shopmate-session-report/) - How to print reports for a previous trading session.
- [ShopMate - Check session takings](https://shopmate.co.uk/guides/shopmate-check-session-takings/) - How to check the takings for the session.
- [ShopMate - Floats](https://shopmate.co.uk/guides/shopmate-floats/) - How to manage a float with ShopMate.
- [ShopMate - Manage session](https://shopmate.co.uk/guides/shopmate-manage-session/) - How to begin the day, load a float and start a new session.
- [ShopMate - How to start](https://shopmate.co.uk/guides/shopmate-how-to-start/) - Explains how to shut down your system if asked to re-start.
- [ShopMate - Using a touch-screen control system](https://shopmate.co.uk/guides/shopmate-using-a-touch-screen-control-system/) - Understand how to use a touch screen.
- [ShopMate  - Locking the screen](https://shopmate.co.uk/guides/shopmate-locking-the-screen/) - How to lock the screen when you leave ShopMate unattended so transactions cannot be made without signing in.
- [ShopMate - Refunds, No sales, Multi, Qty/barcode](https://shopmate.co.uk/guides/shopmate-refunds-no-sales-multi-qty-barcode/) - How to offer a refund. How to open the till without a transaction. How to sell multiple items of the same barcode in one scan.
- [ShopMate - Making payments from the cash drawer](https://shopmate.co.uk/guides/shopmate-making-payments-form-the-cash-drawer/) - How to make a cash withdrawal to pay a supplier for delivery, petty cash or staff wages.
- [ShopMate -open transactions](https://shopmate.co.uk/guides/shopmate-open-transactions/) - Open a new transaction whilst holding an existing transaction open.
- [ShopMate - Local Loyalty scheme](https://shopmate.co.uk/guides/shopmate-local-loyalty-scheme/) - How to redeem loyalty points, update customer details and administer your loyalty scheme.
- [ShopMate - Saving reports](https://shopmate.co.uk/guides/shopmate-saving-reports/) - Learn how to same a custom generated report so you can run the same report again at a later date.
- [ShopMate - Product comparison](https://shopmate.co.uk/guides/shopmate-product-comparison/) - Compare sales data for up to 10 products. Useful to see how products have performed during a promotion or for determining which lines perform best.
- [ShopMate - Generating a report](https://shopmate.co.uk/guides/shopmate-generating-a-report/) - Access the powerful reports that ShopMate can generate for you.
- [ShopMate - Amending zero priced products in shelf edge label](https://shopmate.co.uk/guides/shopmate-amending-zero-priced-products-in-shelf-edge-label/) - How to ensure the correct price is printed for shelf edge on a zero priced product.
- [ShopMate - Training Mode](https://shopmate.co.uk/guides/shopmate-training-mode/) - Set ShopMate to training mode so you can train a new member of staff without using real transactions.
- [ShopMate - Accounts](https://shopmate.co.uk/guides/shopmate-accounts/) - Set up an account for a customer which can be run either in credit or in debt.
- [ShopMate - Wholesaler Details](https://shopmate.co.uk/guides/shopmate-wholesaler-details/) - Add the details for a new wholesaler.
- [ShopMate - Category Management](https://shopmate.co.uk/guides/shopmate-category-management/) - Learn how to add a product to a new category.
- [ShopMate - Sales tab](https://shopmate.co.uk/guides/shopmate-sales-tab/) - View the sales stats for the product, daily, weekly or monthly and compare with other products.
- [ShopMate - Pricing tab](https://shopmate.co.uk/guides/shopmate-pricing-tab/) - Understand how to reprice an item or change its VAT rate and, if required, ensure it doesn't change once saved.
- [ShopMate - Stock Details tab](https://shopmate.co.uk/guides/shopmate-stock-details-tab/) - Understand and alter the information held in the details tab such as weight or pack size.
- [ShopMate- Product Group tab](https://shopmate.co.uk/guides/shopmate-product-group-tab/) - Learn how to add a product to a product group or create a new product group.
- [ShopMate -  Details tab](https://shopmate.co.uk/guides/shopmate-details-tab/) - Understand what information can be found under the details tab.
- [ShopMate - Product Group](https://shopmate.co.uk/guides/shopmate-product-group/) - Editing product group details in ShopMate
- [ShopMate - Creating a New User](https://shopmate.co.uk/guides/shopmate-creating-a-new-user/) - How to create a new user in ShopMate.
- [ShopMate - Setting User Privileges](https://shopmate.co.uk/guides/shopmate-setting-user-privileges/) - How to set User Privileges for security in ShopMate.
- [ShopMate - Managing and editing a product](https://shopmate.co.uk/guides/shopmate-managing-and-editing-a-product/) - How to make changes to an existing product.
- [ShopMate – Shelf-edge labels](https://shopmate.co.uk/guides/shopmate-shelf-edge-labels/) - Use ShopMate to print shelf edge labels to display up to date prices.
- [ShopMate - Adding a product](https://shopmate.co.uk/guides/shopmate-adding-a-product/) - Add a new product to your ShopMate EPoS.
- [ShopMate - Product finder](https://shopmate.co.uk/guides/shopmate-product-finder/) - Find a product in your store's stock.
- [ShopMate - Lottery report](https://shopmate.co.uk/guides/shopmate-lottery-report/) - Get reports on your lottery sales takings.
- [ShopMate - Winning ticket or scratchcard](https://shopmate.co.uk/guides/shopmate-winning-ticket-or-scratchcard/) - Learn how to use ShopMate to pay out a lottery or scratchcard win.
- [ShopMate - Buying a lottery ticket](https://shopmate.co.uk/guides/shopmate-buying-a-ticket/) - Learn how to use ShopMate to carry out a lottery transaction.
- [ShopMate  - Callback](https://shopmate.co.uk/guides/shopmate-callback/) - How to create a callback on ShopMate.
- [ShopMate - Messages](https://shopmate.co.uk/guides/shopmate-messages/) - How to read messages on ShopMate.
- [ShopMate - Adding to account](https://shopmate.co.uk/guides/shopmate-adding-to-account/) - Learn how to add a transaction to a customer account.
- [ShopMate - Vouchers](https://shopmate.co.uk/guides/shopmate-vouchers/) - Learn how to use vouchers to complete a transaction.
- [ShopMate - Integrated chip and pin](https://shopmate.co.uk/guides/shopmate-integrated-chip-and-pin/) - Using your chip and pin machine to complete a transaction.
- [ShopMate - Credit / Debit cards](https://shopmate.co.uk/guides/shopmate-credit-debit-cards/) - How to accept payment for a transaction using a credit or debit card.
- [ShopMate - Cheques](https://shopmate.co.uk/guides/shopmate-cheques/) - How to accept a cheque as payment for a transaction.
- [ShopMate - Total button](https://shopmate.co.uk/guides/shopmate-total-button/) - Using the Total button to get a sum of the transaction.
- [ShopMate - Cancel the whole transaction](https://shopmate.co.uk/guides/shopmate-cancel-the-whole-transaction/) - How to void your current transaction in order to start again.
- [ShopMate - Historic transactions](https://shopmate.co.uk/guides/shopmate-historic-transactions/) - How to search through earlier transactions made on ShopMate.
- [ShopMate - Printing receipts](https://shopmate.co.uk/guides/shopmate-printing-receipts/) - Choose whether or not to print receipts for your transactions and how to use your receipt printer.
- [ShopMate - Age-restricted products](https://shopmate.co.uk/guides/shopmate-age-restricted-products/) - How to manage a transaction that includes age restricted products.
- [ShopMate - Discounts](https://shopmate.co.uk/guides/shopmate-discounts/) - How to apply discounts to a transaction.
- [ShopMate -  Voiding an article in the transaction](https://shopmate.co.uk/guides/shopmate-voiding-an-article-in-the-transaction/) - How to remove a scanned item from the currently open transaction.
- [ShopMate - Scanning products at the point of sale](https://shopmate.co.uk/guides/shopmate-scanning-products-at-the-point-of-sale/) - Using your scanner to scan barcodes for a transaction.
- [ShopMate  -  Stock taking](https://shopmate.co.uk/guides/shopmate-stock-taking/) - How to manage a stocktake using ShopMate EPoS
- [ShopMate - Goods In, Out of Date, Not Sold, Returned, Damaged and Transfer.](https://shopmate.co.uk/guides/shopmate-goods-in-out-of-date-not-sold-returned-damaged-and-transfer/) - Find out how to manage stock using ShopMate, including regular orders, out of date, not sold, returned, damaged and transfer.
- [ShopMate - Deleting hotkeys](https://shopmate.co.uk/guides/shopmate-deleting-hotkeys/) - Learn how to delete hotkeys you no longer use.
- [ShopMate - Setting the prices of newspapers hotkeys](https://shopmate.co.uk/guides/shopmate-setting-the-prices-of-newspapers-hotkeys/) - Setting or amending the prices for newspapers using hotkeys.
- [ShopMate- Create a button on the front screen](https://shopmate.co.uk/guides/shopmate-create-a-button-on-the-front-screen/) - Create a front screen button to link to a new menu.
- [ShopMate - Add new product on Hotkeys](https://shopmate.co.uk/guides/shopmate-add-new-product-on-hotkeys/) - Use a hotkey to create a new product.
- [ShopMate - Setting up Hotkeys](https://shopmate.co.uk/guides/shopmate-setting-up-hotkeys/) - How to set up hotkeys in ShopMate. Use these shortcut keys for custom items or items that you sell often.
- [ShopMate - Deleting Users](https://shopmate.co.uk/guides/shopmate-deleting-users/) - How to remove existing users in ShopMate
- [ShopMate - Accessing the User Management Menu](https://shopmate.co.uk/guides/shopmate-accessing-the-user-management-menu/) - How to find the User Management Menu in ShopMate EPoS
- [ShopMate -  Using shelf edge labels](https://shopmate.co.uk/guides/shopmate-using-shelf-edge-labels/) - How to create new shelf edges labels to display prices
- [Payzone](https://shopmate.co.uk/payzone/) - Card payment solutions to keep small businesses trading
- [Toshiba A20 - RAM Change](https://shopmate.co.uk/toshiba-a20-ram-change-2/)
- [null](https://shopmate.co.uk/?p=2792)
- [Careers Template](https://shopmate.co.uk/?p=2866)

## Categories

- [Retail Data](https://shopmate.co.uk/category/retail-data/)
- [Our Customers](https://shopmate.co.uk/category/our-customers/)
- [Team Updates](https://shopmate.co.uk/category/team-updates/)
- [Industry News](https://shopmate.co.uk/category/industry-news/)
- [ShopMate](https://shopmate.co.uk/category/shopmate/)
- [Case Studies](https://shopmate.co.uk/category/case-studies/)
- [ShopMate Partners](https://shopmate.co.uk/category/shopmate_partners/)
- [Community and Charity](https://shopmate.co.uk/category/community-and-charity/)

## Tags

- [Loyalty scheme](https://shopmate.co.uk/tag/loyalty-scheme/)
- [convenience stores](https://shopmate.co.uk/tag/convenience-stores/)
- [Grocery aid](https://shopmate.co.uk/tag/grocery-aid/)
- [Shopmate supports groceryaid](https://shopmate.co.uk/tag/shopmate-supports-groceryaid/)
- [charity for retail workers](https://shopmate.co.uk/tag/charity-for-retail-workers/)
- [Events](https://shopmate.co.uk/tag/events/)
- [Wholesaler Event](https://shopmate.co.uk/tag/wholesaler-event/)
- [United Wholesale Trade Show](https://shopmate.co.uk/tag/united-wholesale-trade-show/)
- [Team targets](https://shopmate.co.uk/tag/team-targets/)
- [using targets in retail](https://shopmate.co.uk/tag/using-targets-in-retail/)
- [Macmillan coffee morning](https://shopmate.co.uk/tag/macmillan-coffee-morning/)
- [shopmate teamwork](https://shopmate.co.uk/tag/shopmate-teamwork/)
- [shopmate charity partner](https://shopmate.co.uk/tag/shopmate-charity-partner/)
- [fundraising for charity](https://shopmate.co.uk/tag/fundraising-for-charity/)
- [Fundraiser for Breast Cancer Now](https://shopmate.co.uk/tag/fundraiser-for-breast-cancer-now/)
- [Shopmate team](https://shopmate.co.uk/tag/shopmate-team/)
- [Shopmate fundraiser](https://shopmate.co.uk/tag/shopmate-fundraiser/)
- [Shopmate wholesaler events](https://shopmate.co.uk/tag/shopmate-wholesaler-events/)
- [Shopmate snappy shopper integration](https://shopmate.co.uk/tag/shopmate-snappy-shopper-integration/)
- [ShopMate at Snappy Shopper Summit](https://shopmate.co.uk/tag/shopmate-at-snappy-shopper-summit/)
- [Case study for shopmate](https://shopmate.co.uk/tag/case-study-for-shopmate/)
- [shopmate is store](https://shopmate.co.uk/tag/shopmate-is-store/)
- [shopmate 360 testimonial](https://shopmate.co.uk/tag/shopmate-360-testimonial/)
- [real stores](https://shopmate.co.uk/tag/real-stores/)
- [convenience store profile](https://shopmate.co.uk/tag/convenience-store-profile/)
- [ShopMate Trade Show](https://shopmate.co.uk/tag/shopmate-trade-show/)
- [National Convenience Show](https://shopmate.co.uk/tag/national-convenience-show/)
- [Forecourt Show](https://shopmate.co.uk/tag/forecourt-show/)
- [NEC](https://shopmate.co.uk/tag/nec/)
- [dragon boat racing](https://shopmate.co.uk/tag/dragon-boat-racing/)
- [Charity event](https://shopmate.co.uk/tag/charity-event/)
- [longest day golf](https://shopmate.co.uk/tag/longest-day-golf/)
- [ShopMate community involvement](https://shopmate.co.uk/tag/shopmate-community-involvement/)
- [ShopMate Pya](https://shopmate.co.uk/tag/shopmate-pya/)
- [Payments for convenience stores](https://shopmate.co.uk/tag/payments-for-convenience-stores/)
- [accepting cards for convenience stores](https://shopmate.co.uk/tag/accepting-cards-for-convenience-stores/)
- [Retailer Profile](https://shopmate.co.uk/tag/retailer-profile/)
- [convenience store](https://shopmate.co.uk/tag/convenience-store/)
- [Running a convenience store](https://shopmate.co.uk/tag/running-a-convenience-store/)
- [Fundraiser](https://shopmate.co.uk/tag/fundraiser/)
- [Charity day](https://shopmate.co.uk/tag/charity-day/)
- [Afternoon Tea](https://shopmate.co.uk/tag/afternoon-tea/)
- [Breast Cancer Now](https://shopmate.co.uk/tag/breast-cancer-now/)
- [Dragon Boat Race](https://shopmate.co.uk/tag/dragon-boat-race/)
- [Charity fundraiser](https://shopmate.co.uk/tag/charity-fundraiser/)
- [Booker Dragon Boat Race](https://shopmate.co.uk/tag/booker-dragon-boat-race/)
- [Recycling scheme](https://shopmate.co.uk/tag/recycling-scheme/)
- [soft drinks sales](https://shopmate.co.uk/tag/soft-drinks-sales/)
- [DRS Scheme](https://shopmate.co.uk/tag/drs-scheme/)
- [Exchange for Change](https://shopmate.co.uk/tag/exchange-for-change/)
- [UK Recycling scheme.](https://shopmate.co.uk/tag/uk-recycling-scheme/)
- [underage alcohol](https://shopmate.co.uk/tag/underage-alcohol/)
- [what do convenience retailers need to know](https://shopmate.co.uk/tag/what-do-convenience-retailers-need-to-know/)
- [proxy purchasing pitfalls](https://shopmate.co.uk/tag/proxy-purchasing-pitfalls/)
- [what is proxy purchasing](https://shopmate.co.uk/tag/what-is-proxy-purchasing/)
- [BackOffice 360](https://shopmate.co.uk/tag/backoffice-360/)
- [Management Portal](https://shopmate.co.uk/tag/management-portal/)
- [ShopMate](https://shopmate.co.uk/tag/shopmate/)