ShopMate EPoS

For Booker & BRP Stores

For nearly a decade, we've worked closely with Booker to ensure that customers can take advantage of a powerful, feature-rich yet affordable EPoS system. Now, you can benefit from either our BOOKER FREE deal or get all of the benefits of your symbol while maintaining complete flexibility of pricing, promotions & ordering.

Get the deal that's right for you

BOOKER FREE

Get your EPoS system completely free from Booker BRP. Take advantage of your symbols' pricing and promotions automatically as well as electronic ordering from Booker, all as standard.

Pay nothing for your hardware with an affordable weekly service fee.

If you're interested in taking advantage of BOOKER FREE, please speak to your symbol RDM.

BOOKER INDEPENDENT

Part of a Booker symbol but want total flexibility? Then go independent!

While you'll pay for the hardware, you'll also receive the ability to place orders and receive pricing, promotions and electronic ordering (where available) from our other wholesale partners as well as Booker.

If you're interested, please CONTACT US.

'ShopMate EPoS helps our business run smoothly from day-to-day and grow from year-to-year...

David Knight

Manager - Sam's of Bourne

Working with Booker/BRP Symbols

How ShopMate Helps You Flourish

Wholesaler Prices

We regularly update the price file from all major UK wholesalers and keep your system up to date with ALL your prices.

Intuitive Reports

All of your store's data is at your fingertips with a host of powerful reports, all updated in real-time.

Regular Software Updates

Your till software is kept up-to-date with overnight security and improvement updates.

Automatic Promotions

At the beginning of each promotion period, ShopMate will automatically receive promos from your selected wholesaler(s).

Expert Technical Support

Our team of UK-Based ShopMate experts are available to help you with technical support and friendly advice.

Actionable Insights

Use big data to compare your performance against your local and national competition to make smarter decisions.

Frequently Asked Questions

Benefits & Services

ShopMate features a range of benefits and services designed to help you flourish and take the hard work out of EPoS.

The UK's leading Convenience EPoS System

For Booker & BRP Stores

Get the deal that's right for you

BOOKER FREE

BOOKER INDEPENDENT

How ShopMate Helps You Flourish

Wholesaler Prices

Intuitive Reports

Regular Software Updates

Automatic Promotions

Expert Technical Support

Actionable Insights

Frequently Asked Questions

Can ShopMate help boost my sales?

Does it come with a warranty?

Can I connect to ShopMate from outside my store?

I operate a forecourt. Can ShopMate integrate with my fuel pumps?

ShopMate Fuel is a fuel pump solution that integrates with a wide range of fuel pumps via DOMS. This solution does require additional spend on hardware which can be discussed with RDP.

Does ShopMate EPoS feature additional services?

Do I have to pay anything?

How much are the service fees?

Your costs will depend on the number of systems you receive and are as follows: 1 Lane - £15.50 2 Lanes - £23.00 3 Lanes - £25.00 Prices per week, exclusive of VAT (collected monthly)

Who do I pay the service fees to?

You sign a Direct Debit agreement with RDP to cover the service fees.

How is the money collected?

Via a monthly direct debit, set-up and collected by Retail Data Partnership.

When do the service fees start?

The support costs start from the day of delivery.

What happens if I don't pay my service fees?

The team at RDP will reach out to see if they can help. If you are unable to pay your support fees then you will no longer receive automatic price file, promotions and software updates. The RDP support team will also be unable to help you if you need technical assistance.

What happens if my direct debit to RDP fails or gets cancelled?

If your Direct Debit to RDP is stopped, the team at RDP will contact you to help you rectify the problem.

How do I order my Booker FREE EPoS system?

Speak with your Booker RDM to discuss weekly spend requirements and to find out more. Further information on the ShopMate EPoS system can be found at https://shopmate.co.uk/booker-brp/ or, by calling 01780 480562.

Can my system work with dial-up internet?

Unfortunately not; ShopMate's automatic updates require a consistent broadband connection.

Can I order from Booker using my EPoS system?

What sort of scanner is it?

If requested, you will receive an Opticon 2001 barcode scanner, for ordering via the till or for preparing shelf-edge labels. You cannot use the Opticon 2001 to order via the Booker Web shop.

Will someone come out and install my system for me?

What if I need someone to install my system for me?

RDP can provide installation and on-site training for a cost of £495 (including pre-installation scanner hire for product price setting) exclusive of VAT which can be collected over two direct debit payments if you wish.

How will my increased agreed spend limit be calculated?

Booker will look at the previous 12 months’ sales to work out the average weekly non-Tobacco spend then add £750.

I am 100% loyal to Booker and I have no further spend to offer. Can I still have an EPoS system?

Booker will look for ways to help you grow your business so that you can qualify for the agreement.

What happens if I fail to reach the agreed spend increase with Booker?

We hope this won’t happen. However, Booker reserves the right to suspend the EPoS system.

How long is the increased spend contract with Booker for?

The contract is for 36 months. You will be contacted by The Retail Data Partnership at the end of your contract period to discuss your options moving forward.

If I sell the business and pass the system to the new owner will Booker continue the spend contact with them?

The new owner will need to sign an agreed spend with Booker and agree a transfer of ownership with Booker and RDP.

What happens once the next 3 years are over?

Your service fee costs will continue with RDP. The RDP team will contact you close to the end of your contract to discuss what options are best for your business.

Will the system have only Booker products on it?

Am I restricted to the Booker Price file and Promotions with a Booker FREE system?

Yes, during the 36-month contract period, you will only be permitted to have a Booker price file and promotions file loaded to your ShopMate EPoS system, without the permission of Booker.

Your costs will depend on the number of systems you receive and are as follows:

1 Lane - £15.50
2 Lanes - £23.00
3 Lanes - £25.00

Prices per week, exclusive of VAT (collected monthly)