What makes the Post Office in Langtoft Bourne so popular with its customers? Find out how Mrs Kaur has adapted her store offering to suit her customer base.

Experienced retailers, David and Sharon Rimmer, have built their successful business around superior customer service. They have run the Post Office at Bilsborrow, Preston, for the last 18 years.

Late Stop in Bangor is an Independent 24-hour store supplying the visitors, residents and students in the city for the past 40 years. To stay competitive, the team have set up a successful home delivery service in the local area.

See how Alpesh Patel, president of the Reading division of NRFN, has made his stores a success in the suburbs of Reading.

Jules Convenience is the first store to be awarded the Raj Aggarwal Award for community service.

ShopMate has made a noticeable difference to the profitability of our business bringing many benefits. The team at The Retail data Partnership care about our business and provide excellent back up when we need their help or advice.

The Parbat family have run convenience retail businesses for over 35 years and have worked with ShopMate for 10 years.

Santokh and Ranjit Sandhu, the owners of Woodend Premier Convenience Store in Leeds are one of our top sellers of confectionery and cater to every type of shopper.

Convenience Corner is one of our best-performing retailers for alcohol sales, beating their rivals in a busy trading environment. We visited the store to meet its owner, Keith Marlow to find out how they’d achieved such success.

Bramcote Lane Premier is a fantastic example of how flexibility and smart decisions can lead to improved business turnover and footfall.

Did you know a well run loyalty scheme can boost basket size by over 80%? We visit Crumptons in Wales to find out how Local Loyalty is helping their store.

Can a fascia swap give a retail business a boost. We visit Broxtowe Lane Family Shopper to find out about their swap from Premier to Family Shopper and how their store has been performing.

Local Loyalty has increased basket size significantly and I've seen customers come in more frequently with their loyalty card. I've really seen the benefits of it.

MUP has made very little difference. The only change so far is a downturn in cider sales.

With fierce local competition from £1 shops and other C-stores we wondered how SuperShop was performing so well. Here’s a few of the things we found.