ShopMate EPoS
Callback
Step: 1
To request a callback from The Retail Data Partnership. The callback button is the icon with the telephone image that is next to the till-roll. Press on it and a new window will open.
Step: 2
In the drop-down for ‘Area of assistance’ you will have the following: • Technical support • Invoice query • Partner referral • Promotions • Administrative query Select one of the options from the drop-down list.
Step: 3
Press the ‘Details’ input box and an on-screen keyboard will display. To send the request press the envelope icon, one of our staff will call back to assist you as soon as we can.
Need more help?
Contact our Technical Support team.
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