ShopMate EPoS
Help Guide
ShopMate - Locking the screen
Step: 1
To lock the screen so that no other user can perform functions under your log in, go to session and click the padlock icon. When you select the padlock, you enter the lock screen function. You are prompted to press ‘YES’ or ‘NO’ at this point, and the display warns you that, if you do not know the Screen Lock PIN you will not be allowed back into the screen once you have locked it.
Step: 2
The screen lock PIN will always be the same as your ShopMate customer number. If you are not sure of your ShopMate customer number you can be reminded by looking at the Shop Number which is in the middle of the screen above the user name on the main till screen. When you return to the till, and need to unlock the screen, enter the screen lock PIN and you will be returned to the place where you left off.
Need more help?
Contact our Technical Support team.
Contact our Technical Support team.
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