Retail is at the heart of every community – and so are the people behind it. But running a store can be tough. From money worries to health issues or burnout, life doesn’t always go to plan. That’s where GroceryAid comes in.
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Following the upcoming Autumn Statement, some prices in your store will change. We’re working closely with wholesalers and suppliers to make sure any necessary price updates are applied as quickly as possible.
Prices will update automatically.
You’ll receive a message on your ShopMate EPOS system when the update is complete.
Do not reboot or switch off your till – doing so will delay the update. The system needs to stay on to receive and apply the new pricing.
Once updated, it can take 2–3 hours for the cache to fully refresh.
Don’t forget to update your Shelf-Edge Labels (SELs) to reflect any new prices.
Any questions call our Technical Support Team on 01780 480 562 (9am – 5pm).
