Ready to Burn Fuel Regulations

Hot topic: New regulations on ready to burn fuel sold in convenience stores come into force from 1st May.
Retail News The Burning Issue

Retailers could feel the heat as new regulations come into force on 1st May. From the end of this month, retailers are no longer permitted to sell “traditional house coal” or “bituminous coal” and can only sell manufactured solid fuels that carry the Defra “ready to burn” logo.

Where wood is sold in volumes under 2 cubic metres, the logo must be displayed, and the wood must have a water content of less than 20%. Sellers must ensure the wood is sourced responsibly as well as stored in dry conditions.

This change is designed to improve air quality by reducing fine particulate matter in smoke.

Inspectors won’t just be hot under the collar if they discover retailers breaking the new regulations. If you sell the wrong type of fuel or fuel that is incorrectly labelled, local authorities can issue £300 fixed penalty notices, and further fines may be issued by the courts.

Further information on this hot topic can be found from the Defra Air Information Resource Website.

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Tobacco Duty Increase

Important: Don’t Switch Off Your Till

Following the Tobacco Duty Increase, some prices in your store will change. We’re working closely with wholesalers and suppliers to make sure any necessary price updates are applied as quickly as possible.

  • Prices will update automatically.

  • You’ll receive a message on your ShopMate EPOS system when the update is complete.

  • Do not reboot or switch off your till – doing so will delay the update. The system needs to stay on to receive and apply the new pricing.

  • Once updated, it can take 2–3 hours for the cache to fully refresh.

  • Don’t forget to update your Shelf-Edge Labels (SELs) to reflect any new prices.

  • Any questions call our Technical Support Team on 01780 480 562 (9am – 5pm).