The convenience retail sector is evolving faster than ever with digital payments, smarter inventory management and personalised customer experiences becoming everyday expectations. For retailers this creates exciting opportunities to grow, adapt and thrive. It can also feel quite daunting. With the ShopMate EPOS you are equipped with the tools to not just meet these changes, but lead with confidence.
- Cashless & Contactless Payment Is Now the Default
Customers expect fast, secure payment options. ShopMate’s integrated payment solution, ShopMate Pay supports Chip & PIN, contactless, mobile payments, and major cards with 365 days expert UK call centre support available to ensure uninterrupted service.
- Smarter Stock Control = Less Waste, More Profit
ShopMate lets you track incoming deliveries, sold items and real-time stock levels. You can also look back through previous sales data to make sure you order the right products for your customers or leverage the predictive ordering reports and save valuable time.
- Real Time Reporting from Anywhere
ShopMate Back Office allows you to access your store data from anywhere with an internet connection. You can get instant access to the range of ShopMate functionality including your sales data, browse best-selling categories and items wherever you are from your laptop.
- Optimise staff efficiencies
Whether your team is two or twelve, ShopMate helps streamline your operations. For non-barcoded products, hotkeys are the answer with your most popular items front and centre on the till for quick, easy access. Our ShopMate EPOS system requires minimal training, making it simple for any staff member to use. You can set up individual user accounts with permission controls, allowing you to personalise access controls for each member of your team. Experiencing high footfall? ShopMate also offers self-checkout tills to reduce customer waiting times, freeing your staff to focus on other tasks.
- Integrated Promotion and Loyalty Tools
Features like Local Loyalty let you customize rewards programs to not only encourage repeat visits and increase footfall but also deepen customer engagement. By personalising offers and experiences, you can foster meaningful relationships with your local community and make every customer feel valued. Wholesaler prices are automatically updated and delivered to your till so you will never miss a beat. Back Office functionality allows you to create and manage promotions from anywhere. You don’t need to be in store to be optimising sales, allowing to manage your business proactively and flexibly from anywhere.
ShopMate EPOS isn’t just about keeping up with retail trends, its helping you lead them. Whether you’re modernising payments, managing stock smarter or building loyalty with customers, ShopMate gives you the tools to thrive.
